Cardiff Trecco Bay Hotels

"Great service, great hotel and excellent food "

"Overall this is a resort mainly focused on golf and leisure trips. The facilities are excellent (gym and golf courses) and the service was very good throughout and location is lovely in the countryside conveniently located near the M4. My only criticism is that the buildings themselves are a bit sterile and the bar and restaurant tend to be catering the golf groups etc but overall the hotel is definitely of a good standard and has excellent facilities"

"Not much beer in stock, I was told there had been an issue over the weekend but I had a glass of wine 🍷. Staff we're talkative, room was spacious and clean, excellent shower and a very comfortable bed. Tea and coffee in the room."

"Still in the middle of a major refurbishment but a nice nights stay - bed whilst softer than I am used to was surprisingly comfortable. Bathroom is basic - would suggest changing whatever is used to clean this area as it’s’scent’ just reminded me of public loos. Will probably come back once remake finished…"

"Very good customer service"

"I stayed on 2 May Parking is available at a reduced rate of 5£ day hotel has a great location on beach and walking distance of shops and restaurants etc etc Hotel check in was easy and pleasant with information needed Room had a slight musk smell as windows cannot be opened and only air is a air con and heater ,not great Beds we’re comfortable and bedding clean 👍 View from window of marina tea coffee available and a fridge , When we got to room tv wasn’t working ( maybe run a check before making room available) this was dealt with in good time and replaced Hotel is a little tried , Enjoyed stay Great location "

"Wash basin drainage issue"

"Fantastic Hotel, beautifully decorated and spacious. Well located with parking onsite. Highly recommend and would definitely stay again."

"On arrival the reception lady was lovely check in was easy & the hotel looks very nice from the outside. Great first impression but when you get to the second floor can see it’s dated and half going through a refurbishment. When we got to our room it’s very evident it needs an update. Damp and musty smell, the bathroom was really old, wall papered ceilings and still lots of cracks! Lots of old sockets with blank plates but only 1 wall double plug socket to use (did have USB which was good and probably the only modern thing in the room) mattresses were very cheap and springy the bed bounced when you rolled over. The room & all linen was very white & clean. Felt like a big dent under the carpet in the floor next to the bed. We are not people to complain and it was a reasonable price for a family room so we just accepted ‘we get what we pay for’ for the room it served its purpose for us. We visited the restaurant which was very calm and friendly, but unfortunately we did complain although the food looked lovely on arrival off colour scampi, pink chicken and cod which looked like it was from an Aldi box of fish. Worried of food poisoning unfortunately we did send the food back and eat elsewhere. The young lad working front of house was really good and kind with resolving the issue. The staff were amazing and I think with a thorough refurbishment (not cheap cover up) this hotel will be amazing but have low expectations if you’re using while going through the refurbishment. "