Front of property

Reviews of Travelodge by Wyndham Trinidad

2 out of 5
Travelodge by Wyndham Trinidad
702 W Main St, Trinidad, CO

Reviews

6.6
Rating 10 - Excellent. 88 out of 356 reviews" "
Rating 8 - Good. 92 out of 356 reviews" "
Rating 6 - Okay. 60 out of 356 reviews" "
Rating 4 - Poor. 42 out of 356 reviews" "
Rating 2 - Terrible. 74 out of 356 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay needs a little TLC but overall it’s very nice
Stayed 1 night in Jan 2024
Response from GM on 21 Feb 2024
Dear Ronald,Thank your for your stay at Travelodge By Wyndham in Trinidad. We take every guest's input seriously, and will continue to ensure the highest level of guest satisfaction.Best regards,Customer service teamTravelodge By Wyndham Trinidad, CO

10/10 Excellent

Lucy

Stayed 1 night in Nov 2023

10/10 Excellent

MAJELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and location and amazing customer service!
Stayed 1 night in Oct 2023

2/10 Terrible

Antonio

Stayed 1 night in Oct 2023

4/10 Poor

Jaidyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very polite and helpful the entire stay. They were clearly doing their best- but our room was disgusting. Long black hairs around sink shower, bug corpses littered on floor and window sill, patio had bird poop all over it. Just underwhelming in comparison to some of the other hotels in the area.
Stayed 2 nights in Sep 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was super friendly and helpful. The room was clean and spacious. It is right next to the highway so I’m glad I brought earplugs. Also, the exterior seemed to be in shambles. Easy access to downtown area was really nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Adam

Great customer service. Room was clean and many things were updated.
Stayed 2 nights in Sep 2023

6/10 Okay

Adam

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Meh
The place is pretty run down, but staff was wonderful and the mattresses were excellent. Disappointed that there was no breakfast, especially for the price we paid. But they did have good coffee.
Stayed 1 night in Sep 2023

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trinidad
Very comfortable room! Excellent bed with great pillows. Lots of room in bathroom. Quiet and clean!
Stayed 2 nights in Sep 2023

2/10 Terrible

Sam

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The staff were super friendly. I was in the area to look at houses so I talked to them about their experience with the area. They were helpful and good at their jobs. The room wasn't huge but it had everything I needed and it was clean. The air conditioner was very powerful.
Stayed 1 night in Sep 2023

10/10 Excellent

Crystal

Stayed 1 night in Aug 2023

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sorry Patricia but i was bitten in several areas on my body by something that left a circle a bites. thats how bedbugs feed. not happy about it.
Stayed 1 night in Aug 2023

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly the room was very nice and very clean
Stayed 1 night in Jul 2023

6/10 Okay

Lucero

Liked: Cleanliness, staff & service
Holes in the ceiling around the light. Stinky smell in the entryway.
Stayed 1 night in Jul 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The first room smelled but the staff was so polite as they put us into a different room which was fine. Unfortunately the hotel sits just off the highway and a very busy street so it was very noisy at times.
Stayed 2 nights in Jul 2023

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, property conditions & facilities
So close to shopping and restaurants and gas station!
Stayed 2 nights in Jul 2023

2/10 Terrible

Gloria

Stayed 1 night in Jul 2023

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy property needs repair and needs fumigation and unhelpful owner the staff are helpful
Stayed 1 night in Jul 2023
Response from GM on 19 Jul 2023
Dear Aaron,You took our two white comforters to cover for your car because of rain, fear of hail, and your car is 50k, and more valuable. You had no respect for our property. You asked for 2 more blankets, we provided. We didn't charged you for the damage. You stayed the entire night and didn't check out until morning but called Expedia and claimed differently. When your demand for a refund is not granted, you gave us a one star.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I were driving into a huge thunderstorm at night and needed somewhere to stay quick. The staff was friendly and helpful. It’s an older motel, but being redone and very clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Diana M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No free breakfast. No pool
Stayed 2 nights in Jul 2023

8/10 Good

Thomas

Stayed 1 night in Jun 2023

4/10 Poor

Connie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very nice but the facility was in a state of disrepair. Room was clean, but needs upgrading and paint. The outside of the building was the same way. It looked like it was in a state of transition. Bed was comfortable and linens were clean. Had a dead bug on the bathroom counter. Disappointed. Thought it would be a little nicer since it was a Wyndham.
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Joann

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The day I checked in, the Housekeeping Manager was holding down the check in desk. She went out of her way to get me settled after a long day in the saddle.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service
There are only two hotel options for staying in town in Trinidad and I really wanted to be able to park and wonder around town. Although some of the reviews are less than desirable, I decided to take a chance and am happy that I did. The outside and lobby appearance is a bit run down and dated; however, my room, itself, was updated, clean and comfortable. Good bed, good linens, marble counters on two sinks, fridge, micro wave, and toiletries in sustainable containers all get points from me. The only thing that I missed was not having a coffee maker in the room; but, somehow I managed to get some coffee in the lobby.
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
No coffee in room so thought I could get a cup in the morning in the lobby. Doors were locked at 6:30am-no access to lobby. No one in site, not a person to be found. If coffee isn't provided in room, at least, have coffee in lobby. Also, breakfast was supposed to be included but again nothing available.
Stayed 1 night in Apr 2023

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel was very clean and comfortable. The person that checked us in was very polite.The beds were nice and so were the pillows. the rooms were quiet, the only thing to be aware of is limited parking for oversize vehicles. I would stay again if in area.
Stayed 1 night in Mar 2023

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Always a pleasant stay here.
Stayed 1 night in Mar 2023

6/10 Okay

Joshua

Stayed 1 night in Mar 2023

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. I will never stay at any of your properties again
Stayed 1 night in Mar 2023

10/10 Excellent

William

Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in, clean rooms.
Stayed 1 night in Mar 2023

2/10 Terrible

Rebecca, Draper

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we checked in the room was dirty.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Mid week check in took 20 minutes, way too long. Was the desk clerk in training? Weather strip on outside door was very poor. With no carpeting in the room, the floor was always cold.
Stayed 1 night in Feb 2023

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t even stay because the room had bugs and the floor was a filthy mess I couldn’t believe it and then the lady wouldn’t even try to give me a different room to accommodate the room being in such ways! Never again will I even give that town money
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
I will be calling you… We tried to get into our room(1st room offerred) and locks were frozen so could not get in. Manager of hotel came to try himself and in his own words said “ locks were frozen”. He gave us another room, walked in with some difficulty getting in to that room. Then when in, tried getting out of door from inside and was locked in for period of time. Could not get out. We went to say we were not staying and wanted refund. Manager would not give it stating we had to go through this site and my email. VERY disappointed!!! Will NEVER stay at this site. After driving 12 straight hours and needing reputable GOOD service, this is definitely NOT the place!
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but comfortable and close to the Highway.
Stayed 1 night in Dec 2022

4/10 Poor

Abigail

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is no pool table as pictured and after two days of snow they did not shovel the sidewalks or put ice salt down. The parking lot was pure ice.

6/10 Okay

Sebastien

Liked: Staff & service
Disliked: Property conditions & facilities
Pictures of the property make it out to be a lot nicer than in actuality. Rooms are dark with little lighting. Bed comfort was average and location by the highway is noisy.
Stayed 1 night in Nov 2022

8/10 Good

Andrea

Stayed 1 night in Oct 2022

8/10 Good

Randall

Stayed 2 nights in Sep 2022

10/10 Excellent

Fredrick

Stayed 1 night in Sep 2022

2/10 Terrible

joe, Highlands Ranch

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Place was run down. Floor was peeling, mildew in bathroom. Outside wall falling apart, paint inside was bad.
Stayed 3 nights in Sep 2022

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and front desk staff assigned us a room, someone was already in, and we walked in on another guest. Went back to the front desk and they gave us keys and another room that the keys didn’t work to. Went back to the front desk for a third time and was followed by a homeless person in the parking lot that was never asked to leave. The room itself (bed and furnishings were clean) however the floors were very unlevel in the bathroom area w/ VERY tight quarters for showering and toilet. The exterior is apparently undergoing a MUCH needed renovation and much of the property seems unused. Needless to say, I’ve stayed in Motel 6’s for half the price that were nicer. Surprised this property is allowed to carry a Wyndham brand name. Would not recommend.
Stayed 1 night in Sep 2022

2/10 Terrible

Scott, Scottsdale

Travelled with family
Disliked: Staff & service
Made a prepaid reservation and was told if I arrived after midnight that the reservation would be automatically canceled and I could not stay in the room. We had car issues that prevented us from arriving prior to midnight. As all other hotels in that town and Racon were booked we had to stay nearly 2 hours away in Santa Fe.
Stayed 1 night in Aug 2022