All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 16 reviews" "
10 - Excellent
4
Rating 8 - Good. 8 out of 16 reviews" "
8 - Good
8
Rating 6 - Okay. 2 out of 16 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 16 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 16 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
7.8/10
Staff & service
5.4/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Claudia
Travelled with family
20 Feb 2024
It should have an elevator. I was with my 87 years old sister and was difficult to her to go on the stairs.
The people is the best. They are very helpful and kind
Verified traveller
Stayed 2 nights in Nov 2019
Response from Recepción on 10 Dec 2019
Estimated:
It's a pleasure to receive your excellent review and rating.
Thank you very much for choosing us.
We hope to receive you again in the near future.
info@principeh.com
8/10 Good
Verified traveller
28 Nov 2018
Convenient down town hotel that provides the basic. I booked the suite, which was very comfortable and spacious. Breakfast was tasty. Overall experience was good.
Verified traveller
Stayed 2 nights in Nov 2018
Response from Recepción on 10 Dec 2019
Estimated :
It's a pleasure to receive your excellent review and rating.
Thank you very much for choosing us.
We hope to receive you again in the near future.
info@principeh.com
10/10 Excellent
Luis
2 Jan 2024
Luis
Stayed 2 nights in Dec 2023
8/10 Good
Yamil
17 Apr 2023
Liked: Cleanliness, staff & service
Yamil
Stayed 1 night in Apr 2023
10/10 Excellent
Victor
24 Jun 2022
Victor
Stayed 1 night in Jun 2022
8/10 Good
EUGENIA PATRICIA
26 Aug 2021
EUGENIA PATRICIA
Stayed 1 night in Aug 2021
6/10 Okay
Ángela
Business traveller
13 Mar 2020
Ángela
Stayed 1 night in Mar 2020
Response from recepción on 13 Mar 2020
muchas gracias por sus comentarios, trabajamos diariamente por brindar un excelente servicio esperamos tener el gusto de atenderle nuevamente.
Deshonestidad, no recomendado, sobreprecios sin control.
HLPG
Stayed 2 nights in Aug 2018
Response from administrador on 31 Aug 2018
querido huésped, lamentamos que halla tenido esta percepción, las tarifas son las que están publicadas más los impuestos, nada más, esperamos poder atenderlo nuevamente sin ningún incoveniente.
Cuando llegue no les aparecía mi reservación, en recepción la persona que me atendió pidió que cancelara y me registrara directo al hotel, no me pareció esto correcto, yo había reservado con anticipación y me encanta reservar por Hotels.com
Las instalaciones y servicios excelentes.
Verified traveller
Stayed 2 nights in Jul 2018
Response from administrador on 8 Aug 2018
Buenos días, agradecemos su comentario, pedimos disculpas por el inconveniente que es propiamente de la plataforma utilizada, ya que al no llegar la reserva a nuestro sistema,se nos sale de las manos por esto ofrecimos una habitación por medio del hotel, es muy difícil poder controlarlo, esperamos poder atenderle nuevamente,