Bar (on property)
Check availability

Reviews of Ajal Tulum Tree House

3.5 out of 5
Ajal Tulum Tree House
Av 30 y Avenida 35Bis, Lote 003, MZ 930, Tulum, QROO

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most organic place to stay.
Beautiful, unique, intimate stay. The entire staff was welcoming and made us feel like family. Anna and Cesar are always around and attentive to our needs. Charlie made the best drinks and Tony made amazing dinners every night. We rented a scooter and were able to visit so many cenote’s and downtown within 10 minutes. This place was by far the quietest place we stayed in Tulum. We felt disconnected from the world and it was exactly what we needed.
Stayed 3 nights in Jun 2022
Response from Jp on 10 Jun 2022
Thank you for staying with us and for your kind review Tiff and Mel! Our entire staff enjoyed caring for you. We would love to see you again soon. Best wishes for many more great years!

4/10 Poor

Spencer

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2021

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing!!! It is located 1.5 kilometers down a gravel road in the jungle just south of Tulum. It is private. There are 4 tree houses but we only saw one other couple there. The treehouses surround the jungle cantina where they serve fresh, delicious food and drinks. Don Carlos, the general manager was so nice. He helped us reserve electric motos and gave us tips on things to do. Everyone there is so nice and friendly. Don Carlos made our cocktails in the evening with fresh squeezed lemons and limes. The treehouse was so awesome. It was an amazing experience. It's not air-conditioned and there are bugs but that is all part of the fun. We want to come here every year now. Thank you Don Carlos!!
Stayed 3 nights in Nov 2021
Response from Jp on 8 Dec 2021
Thank you so much for staying with us. We are very happy to hear your experience at Ajal was wonderful. We appreciate you taking the time to let people know you had a great time! Best wishes, Jp

10/10 Excellent

Nasser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best experience in Tulum if you love jungle and nature and incredible food :) We were the only guests at the time and Don Carlos staff were so incredibly friendly and helpful. We loved the treehouse, had amazing breakfast and views in the tower, and the cenote within a 5 min walk exceeded our expectations. Just incredible experience all around and we will be back. HIGHLY RECOMMEND! Thank you so much Ajal friends, you made it very special for us.
Stayed 2 nights in Oct 2021
Response from Jp on 21 Oct 2021
Thank you for staying with us Nasser. We are delighted to know you enjoyed your time with us and appreciate your kind review. Ajal was created to deliver the magic of the Tulum jungle to our guests. Our arms will be open when you come back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wow. Really awesome concept. The owner and staff are amazing and will go out of their way to make everything wonderful. Access to the local cenote was fantastic. Please know, though, it is a treehouse hotel. No AC, bugs, and very difficult to get in and out of. Because my wife and I wanted to see and explore Tulum more, this was tough for us.
Stayed 2 nights in May 2021
Response from Jp on 24 May 2021
Thank you for staying at Ajal Tulum Tree Houses. We are happy you like our concept. We are off the grid truly ecology concious. No A/C. We have fans to cool the rooms. We are in Tulum. There are bugs in Tulum everywhere. For guest who wish to spend time in town there are many options of in town hotels, most a bit noisy. But we are less then 5 miles from town, just far enough to be tranquil but close enough to be accessable. We will be happy to suggest places in town for your next visit to Tulum. Thanks again for your kind review. Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to get away from the crowds of Tulum and enjoy the natural beauty of the area, without sacrificing comfort. The design of these treehouses is amazing and they are fully equipped with running water, electricity, etc. There is a cenote with free access just a short walk away. Luz and her entire team are so warm and accommodating! Highly recommend!
Stayed 4 nights in Dec 2020
Response from Jp on 19 Jan 2021
Thank you for your kind words! We are so happy you enjoyed yourself. We pride ourselves on comfort and traquility "Above it All" in nature but not too far from civilization when you want to take in some interesting people watching or go for an off-site meal. We look forward to seeing you back at Ajal Tulum Tree Houses when the itch for adventure brings you here again. We will welcome you with open arms. Thank you! Have a great year ahead! Jp

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Reception on 9 Jul 2020
Thanks a lot for the score, we are happy to know you had a good time and we hope to see you back in the jungle.