Reigate Tunnel Road Caves Hotels

"Had to provide photo ID online before checking in. Had to wait for at least ten minutes before anyone came to reception to check me in. The place felt as if it had been abandoned in the 1980s. Very basic.room. Shower was a dribble, though to be fair, the dribble was hot. Thin though large towels. On a positive note: two packs of custard creams with the teas and coffees. Will not be returning."

"Beautiful property. I wish we were there for more than one night. We shall return. "

"Room was clean. Efficient and professional service."

"The apartment was perfect for us. The access info was given to us days ahead of time. It was clean and spacious and it was nice to relax and watch a movie on a TV that worked. We would definitely recommend this lovely apartment."

"Worst experience of my life!! The host was rude and unresponsive!! He never contacted or responded to our emails the entire month before going! We got our reservation cancelled as I was leaving the US on an overnight flight with no place to stay! Would not recommend this property or host!!"

"Very comfortable, well-located apartment on the outskirts of London for our family. The location was perfect for our needs, offering easy train access to London and close motorway access for activities outside the city. The apartment seems new and is easily accessible. It's a short walk from the train station and close to downtown with convenient access to restaurants and shops. Parking was straightforward and manageable. Although the garage is closed from midnight to 7:00 am, it wasn't a problem for us.The host is excellent—very helpful and responsive. They really helped me get through the process on short notice. Answered my questions quickly, and the instructions were clear and accurate."

"Booked at the last minute due to a change of plans. The staff onsite were friendly and helpful but the first worrying sign was the hall and stairs leading to the room which had piles of general stuff in every corner, up against doors and overflowing from cupboards. The room was large but had clearly not been hoovered for a while. The bathroom was in a poor condition. And there were stains on the pillow cases and towels. Overall not a great experience. "