「Prima kamer 'in de allerlaagste verdieping' maar voelde wel wat klam aan. Handdoeken waren aan vervanging toe. Rafels hingen er langs de kanten aan. Dineren was prijzig voor wat werd geboden. Jongere dames van bediening heel vriendelijk. Oudere dame kwam stug en niet gastvrij over. Spa werd bij inchecken bijgeboekt. Geen plaats om te liggen op de bedjes, was veel te druk. Al met al best tevreden.」
「We didn’t get to use the gym, pool, or sauna because our toddler decided to make a plan of her own. But it all looked nice from the viewing windows. The hotel staff were beyond amazing and the dinner at their restaurant was quite good. The only reason I’m not giving this hotel a 5 star rating is that the rooms are quite old, no blackout curtains, and we could hear everything going on in the hallway, especially at night—only mattered because we were trying to get our toddler to sleep. Otherwise,...
「 paid £410 for a 2 night stay. Upon check in I was presented with a list of rules (empty bins, strip beds on departure amongst others) and asked for a €400 deposit for any potential breakages of which couldn’t be processed due to restrictive refund policies. The attitude and lack of help and welcome from staff was the worst I’ve ever experienced. No attempt to understand or put things right. The propertiy was amazing just like the pictures. The welcome and customer service was overlooked and...
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