鄰近普萊森特湖雙湖酒店 | 熱門普萊森特湖雙湖住宿限時優惠每晚可低至 HK$469

「Water was shut off for most of a day」

「Beds were terrible and complained but no help from front desk said we had been in the room for 2 hours before we complained!! Also asked for more towels and would not give us any until we brought down our used ones!! Very poor service will NOT be staying at any Comfort Inns ever again! Telling w ergo e we know about it too!! Worst customer service ever!!!!」

「Somehow, the room key didn't work all sudden on the last day of stay. And the before the check out, a lady approached to my husband and screamed that he had to pay for the breakfast. First of all, it is not necessary to raise a voice to the guest, any circumstance. I don't know what confusion comes from but hopefully they have a little better employee education for future.」

「As a guy who loves a good affordable roadside motel and has a pretty low bar for acceptable as far as basic lodging accommodations this fell way below the bar. Never a good sign when the first thing the desk clerk says to you is “if something is wrong with the room I can’t give you a refund” . I’m pretty sure they used cigarette butts yo stuff the mattress and pillows . After psyching myself up to take a shower I grabbed a towel of the tank of the toilette(because why bother installing a shelf...