We pitched up at a closed down hotel after a gruelling mountainbike race in 38 degrees celsius!! The Wartburg hotel has been closed since Nov 2019! We booked this last week and money was taken from my credit card. Luckily we found alternative accomodation 40km further. We would like our money back.
Minette
於 2020 年 2 月住了 1 晚
2/10 很差
Juanita
家人同遊
2019年12月29日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was not operational. We had to arrange alternative accommodation.
Juanita
於 2019 年 12 月住了 1 晚
6/10 一般
Gert
2019年10月28日
讚好:整潔度、住宿狀況和客房舒適度
Disappointed but otherwise clean
It was clean and linen and bathroom were exceptionally clean. Pillows were excellent. Carpet looked a little grubby and the shower only trickled water that was either hot or cold. Needs attention. Annoying that there was no TV unless you had a voucher which we were not pre-warned about. We were just told our room was upstairs. With the rooms being identified by name only a map or board showing where the room was would have been helpful. Nobody offered to help with luggage. We were not informed of Wi Fi, Wi-Fi code or anything when booking in. Not even breakfast times.
Gert
於 2019 年 10 月住了 1 晚
6/10 一般
Gregory
2019年2月14日
不滿:住宿狀況和客房舒適度
From what was once a memorable place to stay...
Poor service at reception on arrival. Rooms clean, but old and fans don't work. Food from restaurant was very good.
Gregory
於 2019 年 2 月住了 1 晚
6/10 一般
真實旅客
2017年12月1日
Hotel in schöner Parkanlage
3 Wochenaufenthalt ohne Beanstandung. Alles in Ordnung. Freundliches Personal.
真實旅客
於 2017 年 11 月住了 5 晚
6/10 一般
真實旅客
2017年11月15日
讚好:整潔度和職員與服務
Bayrisches Hotel in ZA
Deutscher Koch, gute und preiswerte Speisen. Sehr persönliche Bedienung.
Gute Parkmöglichkeit.