Unguja Family Hotel

"This is my second time staying at Meliá, and it won’t be my last. It’s not only because the hotel and grounds are beautiful. It’s the staff, they are exceptional, they’re the most friendly, smiley, professional and provide amazing service. Every room is cleaned twice a day and I’ve left valuables lying around and everything has always been safe. My only complaint this time was that there was no working light in the shower but other than that everything was 10/10."

"Loved the service and how the staff always paid attention to customers. This resort overfed me lol!! Highly recommended.."

"The place is so amazing .. everything is perfect and quit.. staff are friendly and kind"

"Good environment "

"Excellent and beyond "

"Food was amazing. Rooms were very big and clean. Staff are very friendly and extremely kind. Woukd highly recommend. We will definitely be back. "

"This is an amazing property to stay in Zanzibar. We were upgraded to the frangipani villa which was spacious and well appointed. The private pool was great. The main swimming pool is huge and doesn’t get too crowded. The food options at the main dining room were good with a lot of vegetarian options for breakfast and dinner. Beverage options are nice and reasonably priced. The complimentary fruits at mid morning and ice cream at mid afternoon around the pool area are a great touch. The staff is polite and extremely helpful. We had to see the onsite doctor as one of us wasn’t feeling too well one day. The staff promptly arranged for the doctor to arrive who was extremely helpful and thoughtful in his advice which we highly appreciated. The doctor didn’t charge us for his visit and medication even when we asked if he was sure. As has been discussed previously in other reviews, most beaches in Zanzibar have big tidal ranges and at low tide, the sea retreats by a lot. We didn’t swim on the beach for that reason and there’s also a lot of sea weed that the staff tries to clean every day. Nevertheless, the main and private swimming pools more than made up for it. There are a lot of monkeys around the resort and the staff warn you at the outset to keep the doors closed. It is advice that must be heeded to. The resort is family friendly. That’s great if you have kids of your own but if you don’t, it can feel a bit like school nursery during breakfast / dinner time. "

"This property was ok I did not appreciate the arrival process how I like the spacious room and cleaning. I did not appreciate on an occasion the kitchen messing up the food. Also the area is not a safe area to walk around in "