Save

Zanzibar Serena Hotel

5.0 star property
Beach spa retreat, walking distance from Shangani Beach
VIP Access

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Zanzibar Serena Hotel

Outdoor pool, pool umbrellas, lifeguards on site
Premium bedding, minibar, in-room safe, individually furnished
2 restaurants, breakfast, lunch, dinner served; seafood
Premium bedding, minibar, in-room safe, individually furnished
Couples treatment room(s), body treatments, body scrubs, facials
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Kelele Square, Stone Town, Zanzibar Town
  • Popular LocationShangani Beach5 min walk
  • Popular LocationOld Fort5 min walk
  • Popular LocationSlave Market11 min walk
  • AirportZanzibar (ZNZ-Zanzibar Intl.)17 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Executive Suite

Living room

Executive Suite

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

9.3/10 Wonderful

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double room

Premium bedding, minibar, in-room safe, individually furnished

Standard Double room

9/10 Wonderful

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Park Hyatt Zanzibar
Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (214)
The price is HK$3,372
HK$3,956 total
includes taxes & fees
25 May - 26 May
Park Hyatt Zanzibar

About the area

Zanzibar Town

Located on the beach, Zanzibar Serena Hotel is in Stone Town neighbourhood and is connected to a shopping centre. Zanzibar Ferry Terminal and Kidichi Spice Farm are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nakupenda Beach and Shangani Beach. Old Fort and Forodhani Gardens are two other places to visit that come recommended. Snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
Visit our Zanzibar Town travel guideOpens in a new window

What's nearby

  • Shangani Beach - 5 min walk
  • Old Fort - 5 min walk
  • Forodhani Gardens - 6 min walk
  • Slave Market - 11 min walk
  • Zanzibar Ferry Terminal - 15 min walk

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 16 min drive

Restaurants

  • Cape Town Fish Market - 8 min walk
  • Lukmaan - 9 min walk
  • House of Karafuu - 6 min walk
  • Abyssinian Maritim - 5 min walk
  • Beach House Restaurant - 1 min walk

About this property

Zanzibar Serena Hotel

Luxury family-friendly hotel near Nakupenda Beach
Located close to Shangani Beach and Old Fort, Zanzibar Serena Hotel provides a poolside bar, a free daily manager's reception and a terrace. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a massage, a body treatment or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with pool umbrellas and a lifeguard on site
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Tour/ticket information, free newspapers and beach umbrellas
Room features
All 51 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • 21-inch LCD TVs with premium channels
  • Balconies, electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Baharia Restaurant
  • Terrace Restaurant

Things to do

  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Private picnics

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (621 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 21-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90800 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Z0000010668

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Zanzibar Serena Hotel
Serena Hotel
Zanzibar Serena
Zanzibar Serena Hotel Hotel
Zanzibar Serena Hotel Zanzibar Town
Zanzibar Serena Hotel Hotel Zanzibar Town

Frequently asked questions

Does Zanzibar Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Zanzibar Serena Hotel?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Zanzibar Serena Hotel on 30 May 2024 start from HK$2,184.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zanzibar Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zanzibar Serena Hotel?

Self-parking is free at this property.

What time is check-in at Zanzibar Serena Hotel?

Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Zanzibar Serena Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Zanzibar Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90800 per person applies.

Where is Zanzibar Serena Hotel located?

Located in Stone Town, this beachfront hotel is in the city centre, just steps away from Nakupenda Beach and Shangani Beach. Old Fort and Forodhani Gardens are also within 10 minutes.

Zanzibar Serena Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 205 reviews" "
Rating 8 - Good. 50 out of 205 reviews" "
Rating 6 - Okay. 10 out of 205 reviews" "
Rating 4 - Poor. 5 out of 205 reviews" "
Rating 2 - Terrible. 3 out of 205 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very courteous. I had a great room with a balcony facing the ocean. Very comfortable. Breakfast was plentiful and delicious.
Stayed 2 nights in Apr 2024

8/10 Good

Diane

Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Alastair

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location
Excellent location next to the beach with a very nice pool. Shame the sea has some litter in it. The bar service around the pool is very slow. The young staff in particular need to learn more English and a sense of urgency. Stone town is very interesting but beware fake guides
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was not offered a room Upgrade or acknowledged for VIP on Expedia like usual . At check out I asked about bottle of wine and 10 usd credit . They forgot the wine and they usually give a fruit basket instead of 10 dollars credit . I didn’t receive the fruit basket after discussing they agreed to take 10usd off the restaurant bill. I rather be given the options stated when booked then ask for it . Also no elevator . One party member couldn’t use the stairs and this we didn’t realize . We had lunch at hotel and the food was amazing . The staff is not terrible just not aware of what’s going on . Also we booked the same morning for the room why there was confusion maybe . location is good . Property is old . It’s on the beach which is a plus . Breakfast is good . Room was clean and ac worked well .
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, room comfort
Fantastic Amazing
Excellent Service with excellent Friendly Staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Property is immaculate. Staff are utterly courteous. The hotel itself is beautiful and carefully maintained.
Stayed 6 nights in Jan 2024

4/10 Poor

Ann

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Old glory and poorly managed
Stayed 4 nights in Jan 2024