Union Plaza hotels in El Paso

"The rooms are definitely use some updating. The bathtub and shower curtain need to be replaced."

"We had a very nice stay at this hotel."

"Really duty the room and the property that’s terrible "

"Adrian was absolutely wonderful in the bar area!!! The cleaning staff was great"

"hotel staff was super nice and helpful! our room was clean and ac worked amazing had everything we needed "

"I wish I would have written down the names of the staff, everyone was so helpful. We were there for the BTS concert and the hotel made the experience extra special. The rooms were beautiful as well as the amenities provided. Thank you so much!"

"The room I stayed in had a bright parking lot light shining through the window and it was daylight all night long. Should have blackout curtains"

"Stained towels, torn blankets with big holes in them, flushing the toilet took multiple attempts to fully flush, no beverages at all for breakfast, had to ask multiple times for someone to refill the breakfast section, including bread and milk for the cereal. No ice in the ice machine. This hotel has significant room for improvement, and from my personal experience I will not speak highly of this place. Consider improving basic things such as a better service from your employees, and prioritize clean towels. Super nasty seeing brown and red stains on the towels…."

"Hot tub was not available, everything was outdated in the room. Had giant roaches crawling around. The pool was FREEZING and not even swimable. For the price I paid, this was not worth it at all. I stay in a hotel in El Paso twice a year and this was definitely the worst one so far "