Rochester University of Rochester Hotels

"Sara and the entire staff were simply Superb!"

"All was perfectly fine. However, shower water pressure is dismal."

"The staff at the Double Tree makes you feel right at home all the while making you feel like your a VIP. They have everything you need in the hotel if you dont want to leave but are also in a primary location where there are many things to do and eat. They made my sons birthday weekend super special from the front desk check in to getting a shirley temple from the in house bar and grill. "

"Was impressed with all the things provided in the room. Coffee Tupperware etc. and the breakfast buffet was top notch. Already planning another trip."

"I stayed two nights and the first night I went out to smoke snd stepped in a pile of human feces. I reported it and nothing was done to resolve the issue until the next shift members came in and stated cleaning the property.. it was directly outside the entrance in the back by the pool area. "

"5 minute walk to airport; bathroom cramped; no long term parking at hotel, must use airport parking lot and shuttle back to hotel"

"My room was excellent, clean and comfortable. Staff was very accommodating "

"Staff was excellent ,suite was beautiful, I'll give the hotel 5 stars. But i am upset over vrbo's advertising... no pool! Been closed for 5 or so years. Might want to update the ad! Main reason i picked that place, and when i complained, i was told there was a notice in the booking confirmation that it was closed. I have however yet to find it on my end! But the hotel itself...5 stars "

"Incredibly clean and convenient "