「The reception staff were extra-ordinary. Their friendliness, helpful attitude, and customer centered focus made this a delightful experience.
One of the above staff members, Yadlia, really made this the Best of the Best stays in Katowice. Since I had a gate controlled outside parking space, she would open and close the gate when my car was at the gate. What service! The whole staff including the restaurant, housekeeping, and grounds employees were the most important part of making this hotel...
「The reception staff were extra-ordinary. Their friendliness, helpful attitude, and customer centered focus made this a delightful experience.
One of the above staff members, Yadlia, really made this the Best of the Best stays in Katowice. Since I had a gate controlled outside parking space, she would open and close the gate when my car was at the gate. What service! The whole staff including the restaurant, housekeeping, and grounds employees were the most important part of making this hotel...
James