B&B in Ústí nad Labem District

"My family, including two children, and I have been traveling around Europe for four years, and this is the first time we faced such a situation. Through Expedia, we booked and fully paid for a room for two nights — December 30 and 31. The room was very cold, and we had to sleep fully dressed. After 3:00 PM, the property owner, accompanied by two men, knocked on the door, behaved aggressively, and demanded we leave immediately. Despite showing our booking confirmation and payment proof, he said: “Leave this place now, I am having a party here.” These actions constituted forced eviction and psychological pressure. We attempted to contact the police but could not due to the language barrier. We were forced to relocate to another property of the same host. This was not voluntary, and the New Year’s party was not disclosed in the Expedia listing. The alternative accommodation was also very cold. We consider this a serious violation of booking terms, Expedia’s standards, and basic hospitality. The situation caused stress to us and our children and ruined our holiday on New Year’s Eve."

"Very spacious and clean room."

"A very nice girl checked me in and she asked if I would prefer a female only room since I was assigned a mixed room. And there were only two of us for six beds. The shower pressure was fabulous and it was perfectly heated water. There was a fair amount of noise in the hallways but luckily it calmed down at a reasonable time. Thank you, A & O: all I hoped for was a good night sleep so it was a great stay. "

"Great Place"

"Yes"

"Zimmer Top, Personal und Ausstattung Top!"

"Rooms were comfy but bathtub would not drain. Someone put a stopper in so deep it couldn't be retrieved "

"Outstanding, clean and staff were fantastic. "

"The Hotel is situated outside the city centre but perfectly connected to public transport. It feels safe and is very clean. Staff are friendly. Downsides for us: bathtub/shower very slippery, shower curtain sticks to everything and the water temperature fluctuates. Would still recommend and we will be back."