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Reviews of Lodge at Lionshead

4 out of 5
Lodge at Lionshead
380 E Lionshead Circle, Vail, CO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 99 reviews" "
Rating 8 - Good. 21 out of 99 reviews" "
Rating 6 - Okay. 3 out of 99 reviews" "
Rating 4 - Poor. 1 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

DeNeen

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Katie on 14 Jan 2024
Thank you for staying with us, we appreciate your kind feedback! We hope to see you again in the near future.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was nice, Gold level 2/2 was decent for the price. Downstairs neighbors were loud and smoked marijuana on patio that filled the bedrooms with stink, but that’s not the properties fault. Over was good, would stay again.
Stayed 3 nights in Jan 2024
Response from Katie on 11 Jan 2024
Lisa,Thank you for your kind feedback. If you choose to stay with us again, please don't hesitate to let us know of any disturbances during your stay. We are more than happy to help!

10/10 Excellent

Ergest

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Acess amazing
Response from Joy Dunham, General Manager on 24 Oct 2023
Thank you for your review. We truly appreciate you taking the time to give us 5 out of 5. We look forward to seeing you again in the future. Consider this your home away from home!

10/10 Excellent

BRETT, DPO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed, feels like staying in someones home.
Stayed 2 nights in Sep 2023
Response from Katie on 1 Oct 2023
Brett,Thank you for staying with us. We are so glad you enjoyed your time here. Glad you found your home away from home!

10/10 Excellent

james

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Katie on 18 Sept 2023
James,Thank you so much for staying with us. We are glad to hear that you enjoyed your stay!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our studio was small-ish but so efficient and had everything we needed and wanted. We would definitely stay here again!
Stayed 2 nights in Sep 2023
Response from Katie on 6 Sept 2023
Kelly,Thank you for the kind feedback. We are so glad you enjoyed your time in Vail. Thank you for staying with us!

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, room comfort
Quiet setting in between Vail villages
Very nice condo, perfect for our needs. The kitchen was well equipped and the location on the bike trail was awesome.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Katie on 14 Aug 2023
We are glad to see that you enjoyed your stay! Thank you for choosing to stay at the Lodge at Lionshead, we hope to see you again soon.

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location great staff
Stayed 2 nights in Aug 2023
Response from Katie on 13 Aug 2023
Hi Michael,Thanks for your kind feedback. We're glad you've enjoyed our convenient location and friendly staff! Thank you for choosing to stay with us, we hope to see you again in the future!

8/10 Good

Stan

Liked: Cleanliness, amenities, property conditions & facilities
The condo had nice upgrades. Beds were comfortable. The only issue was that the living room furniture was dated. (Especially the recliner).
Stayed 3 nights in Jun 2023
Response from Katie on 13 Aug 2023
Hi Stan,Thank you for the kind feedback. We are glad that you enjoyed the condo for the most part! If you are looking for a top rated condo as far as the finishings and decor go, I would recommend booking the diamond rated units. Thank you for choosing to stay with us, we hope to see you again in the future!

8/10 Good

Jaimie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free Washer and dryer on site for use. We used these multiple times since we were there for the Vail Lacrosse tournament. Sauna, hot tub, and pool were nice. Our room was missing and iron. The front desk brought a replacement. We also did not have trash bags. The only thing that I did not like was that we did not have a humidifier in the condo. All other properties in the area (others at a lower cost) have humidifiers as the air in this part of the mountains is especially dry. I called the front desk and was told we had to rent one.
Stayed 4 nights in Jun 2023
Response from Lodge at Lionshead on 25 Jun 2023
Thank you for your recent visit and feedback. Our staff is always available to provide additional supplies if a guest runs low. Trash cans come with bags, and there should be additional bags in the can and under the kitchen sink. The front desk can also provide additional trash bags and other amenities.All of our units are individually owned and furnished in the owner's individual taste. For health, safety, and liability reasons, humidifiers are available on-request for a nominal fee, from an outside humidifier company which fully sanitizes and maintains them between guest use. Some Diamond-rated units may have built-in humidifiers as part of their HVAC system as well.

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from Katie on 21 Jun 2023
Wendi,Thank you for staying with us, glad to hear you enjoyed your time at Lodge at Lionshead. We appreciate your kind feedback!

10/10 Excellent

Lisa, Minnetonka

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best location in the lions head area…super easy walk to the gondola!
Stayed 4 nights in Jan 2023
Response from Joy Dunham on 4 Feb 2023
Lisa, thank you for your comments and we are so glad you chose our property. We hope your vacation was filled with fun on the slopes and wonderful memories.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Response from Joy Dunham on 4 Feb 2023
Richard, Thank you for your kind words. We hope you had a wonderful time in Vail and that the memories will last a lifetime.

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We will stay at this central location in Vail any chance we can! The condo was large and well-maintained. Even our friends staying at the Grand Hyatt were very impressed with our unit. They spent more time with us than at their own hotel. The pool and hot tubs were a huge plus! The staff was fantastic!!! Looking forward to our next stay... :)
Stayed 2 nights in Sep 2022
Response from Katie on 14 Nov 2022
Lisa,Thank you for your kind words. We are so glad to hear that you enjoyed your condo and the convenience of our location. We look forward to having you stay with us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from Joy Dunham on 22 Sept 2022
Thank you for giving our property a 10 rating. We are happy you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Joy Dunham on 13 Sept 2022
Thank you Bob for giving up a 10 out of 10. We hope to see you again in the future.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location off the path and very close to gondola. Well appointed kitchen makes meals easy to prepare. The one strange item is that you have to throw the deadbolt for the room to be secure. The doors do not lock automatically.
Stayed 2 nights in Apr 2022
Response from Katie on 2 May 2022
Alex, Thank you for staying with us and for your kind feedback, we always appreciate it. We are glad you enjoyed the convenience of the location being 100 yards away from the Lionshead gondola. With all of our condos having actual keys instead of key cards, you are correct - you do have to remember to lock your condo instead of it automatically locking behind you.

10/10 Excellent

lloyd, durango

Liked: Cleanliness, property conditions & facilities
Perfect location for my Vail visit! It was only a short walk to the Eagle Bahn Gondola. It was also close to the Arabelle where my daughter and family were staying. The ski locker and parking were very convenient. The bed was comfortable.
Stayed 3 nights in Apr 2022
Response from Andy on 25 Jun 2023
Thank you for taking time to review and for your feedback! We hope you had a memorable visit to Vail, and look forward to seeing you again soon.

8/10 Good

Viktor

Travelled with family
Liked: Cleanliness, room comfort
The place was very nice for its location. We were told that we were going to be on the third floor, but we ended up being on the first floor. That’s one thing I did not like.
Stayed 2 nights in Dec 2021
Response from Katie on 18 Dec 2021
Hi Viktor, Thank you for your kind words. As far as a higher floor goes, we will try to get that request accommodated next time!

6/10 Okay

NELLI

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
we paid for platinum 3 bedroom condo what we got when we checked in was Diamond 3 bedroom condo we did pay for more expensive room stay and got the cheaper version of that
Stayed 2 nights in Nov 2021
Response from Katie on 21 Nov 2021
Hi Nelli, thank you for your feedback - we always appreciate it. The Lodge at Lionshead has gold, platinum and diamond rated condos. Gold is going to be the lowest rated condos, then it goes up to platinum and diamond is going to be the highest rated condos. If you originally booked a platinum 3 bedroom condo, we upgraded you to a diamond 3 bedroom as unit 350 is diamond rated. Next time just give us a call and we can help you get the condo that's right for you!

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property very clean, rooms always clean. Pretty much a good overall. Vacation was perfect
Stayed 4 nights in Nov 2021
Response from Katie on 7 Nov 2021
Rolanda, We are so happy to hear your vacation was perfect! We appreciate your kind words and acknowledgement to our efforts on cleanliness.

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one.

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was right next to a grocery store. The area was super quiet and the location was great!
Stayed 2 nights in Sep 2021
Response from Katie on 28 Sept 2021
David, The grocery store next door to the Lodge at Lionshead sure is convenient! We are happy to hear you had a nice quiet stay and took advantage of the convenient location.

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
The right choice.
Better then expected. The unit we stayed in was clean, comfortable and in good shape. The location was perfect. Right in the middle of the village. So walking to lots of restaurants or to either lifts was only minutes away.
Stayed 2 nights in Sep 2021
Response from Katie on 28 Sept 2021
Jason, Thank you for your kind feed back. We are so glad you enjoyed the Lodge's accommodations and convenient location. We hope to see you next time!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from Joy on 1 Oct 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Gianna

Disliked: Cleanliness, property conditions & facilities
This condo complex is in a good location but the property itself has seen better days. It looks dated and run down. The staff is ok, but not what we expected. The unit we rented reeked of cigarette smoke - it was terrible. It permeated the sheets, towels and it made the stay pretty unpleasant. We checked in after hours and told the staff about the smell the next morning. Their only response was to offer and “oxygen cleaning” that would require us to be out of the unit for several hours. We were visiting for a wedding and we needed use of the rooms throughout the day to get ready for the wedding - it wasn’t feasible for us to leave the room for the afternoon. We felt that we should have been offered some other option - another unit, something - given that nowhere in the rental information did it state that the unit was a smokers unit. Additionally, the unit wasn’t as clean as it should have been - the carpets looked unvacuumed and in general, the unit has clearly seen better days. I’d never stay in this complex or condo again. There are so many other comparable options in Vail, look elsewhere before settling for this.
Stayed 2 nights in Aug 2021
Response from Katie on 20 Sept 2021
Hi Gianna, First of all, thank you so much for your feedback. I’m sorry your stay with us was not up to your expectations. Lodge at Lionshead is a non-smoking facility which is why no unit would be advertised as a “smokers' unit.” Unfortunately, not every guest follows the rules and it sounds like the guests prior to you did not. I’m sorry we didn’t catch that before you checked in. Each condo is sprayed with a Geneon disinfecting mister as soon as a guest checks out and prior to being cleaned for the next guest. The housekeepers also have windows opened while cleaning so may not have noticed the smoke. Regardless, we never want a guest to check into a unit that smells like smoke, so I’m sorry that happened. We would have loved to offer you another unit if we had had one available, but were sold out for the weekend. The other solution was to try the ozonator and that does take some time – about an hour. As for our property, it is not a recent build. However, the exterior of the building you stayed in was renovated in 2008 and refurbished again this past May. The units themselves are all individually owned and have all been renovated – some partially and some entirely gutted. They rate from Gold (moderate) to Platinum (deluxe) to Diamond (luxury), and are priced accordingly. Thank you for the feedback on the condo you stayed in, which was a Platinum. We always pass along comments like yours directly to the owners, so they are aware of upgrades that may need to be made. The next time you come to Vail, our general manager would be happy to work with you directly to find the perfect condo for your group. We’re also happy to recommend other properties in the area that might be a better fit for your wants and needs. We truly want our guests to have the best Vail vacation possible, even if it’s not going to be with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Lodge is very clean. Staff is super friendly and helpful. Staff was constantly cleaning and disinfecting throughout our stay. Location is fantastic. Will definitely stay there again!
Stayed 3 nights in Jul 2021
Response from Katie on 4 Aug 2021
Thank you for your feedback! We're happy you enjoyed our convenient location. It is nice to hear our guests recognize our efforts.

10/10 Excellent

Ira

Business traveller
Liked: Cleanliness, room comfort
Beautiful location
It couldn't have been nicer! Check in was easy and people friendly and knowledgeable. We had a studio with a Murphy bed which was small but we'll designed. They had a board out everyday telling what was happening around town. Bikes to borrow as well as yoga mats. There was a moose hanging out on the property which was exciting to see! Location was super.
Stayed 2 nights in Jul 2021
Response from Joy Dunham, General Manager on 3 Aug 2021
Thank you for your kind words. We are glad you had a wonderful stay and look forward to seeing you again in the future.

10/10 Excellent

Barrie Lynn

Stayed 3 nights in Jul 2021
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one, and hope to see you again soon.

8/10 Good

Christie

Travelled with family
Liked: Cleanliness, room comfort
Comfortable and Convenient!
Fabulous location with everything we needed for a comfortable stay!
Stayed 3 nights in Jun 2021
Response from Joy on 25 Jun 2021
So glad you had an enjoyable stay! We look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Lodge at Lionshead Weekend Stay
Great location close to the Lionshead gondola. Convenient underground parking and use of a ski locker. Hot tubs and heated pool were very nice. Condo unit furnishings were dated but it was very clean and comfortable. The kitchen was well stocked with all the necessary appliances and utensils. I would recommend for families if you’re looking for a straightforward building in a great location and do not need an on-site restaurant/bar (short walk to Lionshead shops/restaurants)
Stayed 2 nights in Jan 2021
Response from Katie on 19 Jan 2021
We are glad to hear that you enjoyed your stay at the Lodge at Lionshead. Thank you for staying with us, we hope to see you again!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, fireplace in room, staff, the housekeepers very nice people
Stayed 4 nights in Jan 2021
Response from Katie on 14 Jan 2021
We are glad you enjoyed your vacation here at the Lodge at Lionshead. Thank you for staying with us!

8/10 Good

Gary

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one, and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one, and hope to see you again soon.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one, and hope to see you again soon.

10/10 Excellent

Bethany

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one, and hope to see you again soon.

8/10 Good

kennon

Liked: Cleanliness, room comfort
I had a great time.
Stayed 3 nights in Aug 2020
Response from Leslie on 17 Aug 2020
Thanks Kennon! So happy you enjoyed your stay.

8/10 Good

Christine B.

Liked: Cleanliness
Everything was great
The guy at the front desk gave me a great recommendation for a hike. Everyone was nice and aware of COVID concerns.

10/10 Excellent

JAMES

Liked: Cleanliness, room comfort
reat few days
Our stay in Vail was excellent. The lodge at Vail what is the main factor in making this happen. The staff was friendly and accommodating to all our questions. From check in to check out they were very helpful in all ways. The unit was exceptional that we stayed in and was a great value. The location is right where you want to be. It is between Lionshead village and Vail Village. Everything was clean throughout the facility and our room was immaculate. We use the pool and hot tub’s twice. We had no concerns whatsoever with COVID-19. The Lodge at Lionshead is a great choice for you as a family or couple.
Stayed 3 nights in Jun 2020
Response from Leslie on 14 Jul 2020
Thanks James! So glad your enjoyed your condo, the service and felt comfortable and safe during your stay. We appreciate the kind words and hope you'll come back to see us again!

10/10 Excellent

Jeffrey

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Response from Leslie on 18 Aug 2020
Thank you, Jeffrey! So glad you enjoyed your stay with us.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, room comfort
Great place!
Loved this place. Our condo looked out on the roaring river. Katie at the front desk was so nice. Wonderful hot tub and pool.
Stayed 2 nights in Jun 2020
Response from Leslie on 23 Jul 2020
So glad you enjoyed your stay! Hope you'll come back and see us again.

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, room comfort
Wonderful stay.
This place was wonderful. Lots of space and amenities available. My boys enjoyed the pool and had it all to themselves. We’ve stayed in Vail many times and this is one of my favorite spots. Location is close to everything.
Stayed 2 nights in Jun 2020
Response from Leslie on 14 Jul 2020
Thanks Lauren! I'm so happy you enjoyed your stay with us. The pool and location are hard to beat - especially when you get the pool all to yourself. Take care, and hope to see you again the next time you're in Vail!

10/10 Excellent

JeremyM, Clemson, SC

Travelled with group
Liked: Cleanliness, amenities
We really enjoyed our stay at the Lodge. Joy and her staff were wonderful to us from arrival all the way through our checkout and even booked my airport shuttle. I would definitely stay here again on my next visit.
Stayed 5 nights in Jan 2020
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one, and hope to see you again soon.

10/10 Excellent

Malcolm, Kingsbridge UK

Liked: Cleanliness, amenities
Close to gondola. Pictures matched reality. Very comfortable.
Stayed 6 nights in Feb 2020
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead! We hope your stay was a memorable one, and hope to see you again soon.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good deal
great studio loft for the price. great kitchen. mattress alittle hard but not bad.
Stayed 2 nights in Nov 2019
Response from Andy on 25 Jun 2023
Thank you for taking the time to review Lodge at Lionshead, and for your feedback! We hope your stay was a memorable one, and hope to see you again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great room. This lodge is in the best location for shopping.
Stayed 3 nights in Nov 2019
Response from Leslie on 12 Nov 2019
Thanks Maria! Glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely nice as we arrived and when we departed. No complaints from us! Kids enjoyed themselves. We enjoyed the scenic beauty. 2 Rooms with 3 T.V’s a definite plus & plenty of space for my family. We will come back and stay here again!
Stayed 3 nights in Oct 2019
Response from Leslie on 22 Oct 2019
So glad you enjoyed your stay with us and we'll look forward to seeing you again!

10/10 Excellent

Shaul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lovely place everything was great. Planning on going there next week again.
Stayed 3 nights in Sep 2019
Response from Leslie on 6 Oct 2019
Thanks Shaul! So glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

CB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great location! and amazing customer service. it also was a well furnished small cozy apartment.
Stayed 2 nights in Aug 2019
Response from Leslie on 22 Aug 2019
Thank you for staying with us! So glad you enjoyed your stay.