Los Angeles Vail Park Hotels

"Staff were great. Building is a converted apartment complex, and many entrances are not ADA-compliant. Sofa in my room was significantly filthy. Took photos and gave them to both the front desk AND the hotel manager, but they would not give me any discount or offer anything else because I'd booked through Hotels.com, so I'm bringing my problem to you."

"Great rooms and common areas. Yummy and filling breakfast. Professional and friendly staff."

"Amenities and pics of the rooms were accurate. We could not access the laundry room despite contacting the host about it. Neighbors smoked a lot of marijuana which wafted into the hallway and into the living room of the condo we were in. Lots of outside noise at night. Beds weren’t super comfortable. Would consider adding a Keurig K Cup coffee pot instead of a drip model."

"great property would stay again"

"Very new, clean, fitness area and very large/nice community/club room that seemed hardly used. In room laundry was nice. Had issues checking, though to be fair that was probably mostly my fault. The check in instructions were 100% accurate - just a little confusing for me. Got help on the phone, but my phone kept dying, so that made it harder. "

"We had a fantastic experience at Claremont ADU. Our hosts were friendly, attentive and responsive. Communication was always friendly and prompt, and any issues were immediately addressed and resolved. The guest house is immaculate, beautifully decorated and thoughtfully supplied. A wonderful indoor and outdoor oasis that is perfect for a short or long term stay. Walking distance to the Claremont Colleges and Village and tucked in a quiet neighborhood. Easy access and centrally located in the heart of the community. We were here for approximately 5 weeks and felt welcomed, pampered and grateful for this "home away from home". The wi-fi worked perfectly and the smart TV included multiple apps and streaming options. The bed was comfortable and extra blankets were available. Having a washer/dryer was a huge advantage for our extended stay as well. The kitchen appliances, dishes, pots and pans and cutlery were all top notch. We highly recommend this cozy rental."

"Property wasn’t really that clean and it smelled like a wet dog. Found an old press in nail and earring in the living room floor, Back patio area was littered with trashed and a landfill of dog poop, very unacceptable and unprofessional.Towels and wash clothes looked more like old version that would be used to clean the house than to have for guest use. There was lack of cooking utensils had to go out and buy our own. Property was advertised as 6 guests but only provided 5 towels. The upstairs neighbors have little kids and is very loud late night and early morning with heavy running through thin ceiling. The neighborhood isn’t the greatest and a bit seedy but didn’t have any issues or conflicts. Overall it is not worth the prices, especially when so much money is allocated towards cleaning fee and it doesn’t appear to be utilized properly."