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"Good size room, clean and comfortable, but check in and check out took a long time for something as simple as handing over a key then leaving "

"A new Hotel Much better than the 2 star rating. Clean, comfortable with great staff and superb breakfast to suit all tastes. Stayed for a short ski break 2026. A 5 min casual walk to the lifts, plenty of local shops and access to free ski locker. A nice change from some of Pas `s tired accommodation. "

"Great hotel, great staff!"

"Great communication for arrival, as it was after reception has closed simple entry to the room. Clean and comfortable stay. "

"People working there were amazing but we went to the SPA and it was all cold, no ice in the machine, jaccuzzi was cold and not working, sauna and hammam had not been on long enought to even start being warm enough. "

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."

"went to check in and they gave me a room key that didn't work... we tried with the staff for 20 minutes and couldn't get in. They had to switch rooms... The hotel is older and the shower head is really flimsy. Wifi was slow too."

"The welcoming and helpful staffs, quick check-in and out, very clean inside and outside, wonderful service. "

"Rooms were fine. Pool u have to book and can only have for an hour which is pretty annoying because it doesn’t say this anywhere I could find "