Santa Chiara Hotel

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Luxury
4.5 star property
9.2

Wonderful

Luxury family-friendly hotel near Grand Canal

Located close to Piazzale Roma and Basilica di Santa Maria Gloriosa dei Frari, Santa Chiara Hotel provides a rooftop terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
The current price is HK$1,800
HK$2,060 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, City View

A bedroom with a large bed, wooden beams, a window with curtains, a bedside table with a lamp, and a chair.

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(24 reviews)
  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Double Room, Canal View (Canal Grande)

A hotel room with a large bed, a view of the city, and a pink floral wallpaper.

Deluxe Double Room, Canal View (Canal Grande)

8.4 out of 10
Very good
(9 reviews)
  • Canal view
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Single Room, City View

A hotel room with a tufted headboard, a bed with a white bedspread, a bedside table with a lamp, and a view of a window with curtains.

Deluxe Single Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Deluxe Triple Room, City View

A bedroom with a large bed, wooden beams, a window with curtains, a bedside table with a lamp, and a chair.

Deluxe Triple Room, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free wired internet

View all photos for Suite, City View

A hotel room with a wooden desk, a cushioned sofa, a television mounted on the wall, and a framed painting.

Suite, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

A bedroom with a large bed, wooden beams, stone arches, and a painting on the wall.

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

9.4 out of 10
Exceptional
(13 reviews)
  • Canal view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

A hotel room with a bed, a bedside table with a lamp, and a window with curtains.

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Suite, Canal View (Grand Canal)

A bedroom with a large bed, wooden beams, a glass door, and a small table with books.

Suite, Canal View (Grand Canal)

10.0 out of 10
Exceptional
(2 reviews)
  • Canal view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

A bedroom with a large bed, wooden beams, a balcony with a table and chairs, and a view of buildings.

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

A bedroom with a large bed, wooden beams, stone arches, and a painting on the wall.

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • Canal view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free wired internet

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About the area

Located in Santa Croce, a neighbourhood in Venice, Santa Chiara Hotel is in a shopping district and on the waterfront. Piazzale Roma and Basilica di Santa Maria Gloriosa dei Frari are notable landmarks, and if an activity is on the agenda, visit Port of Venice. Grand Canal and Teatro La Fenice are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing and winery tours. Visit our Venice travel guide
Map
Santa Croce 548, Venice, VE, 30135

What's nearby

  • A canal with boats and buildings along the water.
    Grand Canal
    1 min walk - 0.0 km
  • A bridge over a canal with buildings and a green dome in the background.
    Piazzale Roma
    1 min walk - 0.1 km
  • A harbor with multiple cruise ships docked, a large yacht, and a cityscape with colorful buildings.
    Port of Venice
    10 min walk - 0.8 km
  • A stone bridge with arches over a canal, surrounded by historic buildings.
    Rialto Bridge
    18 min walk - 1.5 km
  • Tronchetto Waterbus Stop
    11 min walk - 1.0 km

Getting around

  • Venice Santa Lucia Station
    6 min walk
  • Venezia Tronchetto Station
    15 min walk
  • Marco Polo Airport (VCE)
    21 min drive

Restaurants

  • KFC
    4 min walk
  • Bistrot S. Lucia
    6 min walk
  • Snack Bar La Bauta
    4 min walk
  • VyTA
    6 min walk
  • Trattoria Alle Burchielle
    3 min walk

About this property

Santa Chiara Hotel

  • Luxury family-friendly hotel near Grand Canal
  • Located close to Piazzale Roma and Basilica di Santa Maria Gloriosa dei Frari, Santa Chiara Hotel provides a rooftop terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
    • A lift, coffee/tea in reception and a 24-hour front desk
    • A porter/bellboy, concierge services and free newspapers
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guest rooms at Santa Chiara Hotel have perks, such as premium bedding and pillow menus, as well as amenities, such as free WiFi and air conditioning.
  • Other amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Rainfall showers, bidets and baths or showers
    • 40-inch Smart TVs with satellite channels
    • Childcare services, coffee/tea makers and heating

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Frequently asked questions

Is Santa Chiara Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 10 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Santa Chiara Hotel?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Santa Chiara Hotel on 12 Nov 2026 start from HK$1,800, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santa Chiara Hotel?

Valet parking is available for EUR 100 per day. Limited spots are available.

What time is check-in at Santa Chiara Hotel?

Check-in start time: 2 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Santa Chiara Hotel?

Checkout is at noon.

Does Santa Chiara Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Santa Chiara Hotel located?

This family-friendly Venice hotel is located on the waterfront, just steps away from Grand Canal and Piazzale Roma. Port of Venice and Basilica di Santa Maria Gloriosa dei Frari are also within 10 minutes. Venezia Tronchetto Station is 15 minutes by foot and Venice Santa Lucia Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Chiara Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 312 out of 421 reviews
Rating 8 - Good. 71 out of 421 reviews
Rating 6 - Okay. 17 out of 421 reviews
Rating 4 - Poor. 14 out of 421 reviews
Rating 2 - Terrible. 7 out of 421 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful & accommodating especially to US visitors. Excellent location to walk to restaurants & sites.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and neat with high ceilings. Comfortable and spacious bed with good pillows.
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was great,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff! Only stayed one night but wish we could’ve stayed longer.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station for a one night stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. This hotel is about the best location you can get and is beautiful top to bottom. We plan to come back to Venice in a couple years time and we will definitely be staying here again when we do!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was exceptional, friendly and very helpful. Rooms were clean and well furnished. Hotel was centrally located and easy to access transportation hubs. Daniel at the front desk was extremely knowledgeable and helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location—close to train station, busses and especially the water taxis. Rooms and bathrooms were very nice! Staff at front desk was extremely helpful and went above and beyond to make sure everything met our expectations. Highly recommend this property if you’re staying in Venice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and location was prime
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, room was clean and spacious! Loved our stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room overlooked the canal. It is a beautiful hotel and the staff was superb!! I found them to be very helpful. I was afraid there would be a language bearer or that Americans would be treated rudely like I experienced in France, this was not the case at all. I learned simply greetings which did not seem to offend them, but they respected that I was trying. The only negative thing I can report were the water taxi drivers, they were reckless and rude. The rating only went to Five Stars, I would give higher stars if possible.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and attentive.. stayed here to take advantage of both “land” travel (to the lakes and Verona) and local transit - plz Roma stop right outside the door! Perfecto!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This, to my wife and I, is a hidden gem. We loved the location as you could easily walk to hotel from buses, taxi's or train, no need for water transport. There are plenty of good places to eat near by (within 10 minute walk). Rooms were very nice and priced well. In particular Lorenzo at the front desk was exceptional in his friendliness and helpfulness for anything we had questions on or needed. This from the original booking and messaging on info and questions to in person help. You can walk within 30 minutes of less to most anywhere you wanted. Hopefully we will be back and this is where we would stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel with an excellent staff. Would recommend this hotel to anyone wanting to stay in Venice. Easy to get to and a perfect base for exploring this historic and beautiful city.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Use “get your guide app” Airport transfer was so simple and easy with instructions - Vince bus transfer Marco Polo airport and city by ATVO . 25 steps away from hotel. Water bus has day pass will transfer you all over island really close. People mover is really close for cruise port. Best breakfast ever! Staff was really nice.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest advantage of this hotel is the location. Venice can be challenging with luggage, and this is one of the few hotels that can be reached directly by car, which made our arrival much easier after a long travel day. Unfortunately, our flight was delayed, so we only spent one night here before boarding our cruise and did not get to experience as much of Venice as we had hoped. Because of its central location, the area was quite busy and not especially quiet, but the convenience more than made up for it. One thing future cruise passengers should know is that transportation pickup for the cruise was described as "walking distance," but with luggage it really was not practical. It was much easier to take a short five-minute taxi ride to the People Mover. The hotel itself was clean, comfortable, and extremely convenient. The staff were professional, although we did not find them to be as warm or welcoming as some of the other hotels we stayed in during Italy. Overall, I would recommend this hotel for travelers looking for a convenient Venice location, especially before or after a cruise.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room, perfect location, excellent staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Incredibly attentive staff - best experience I’ve ever had with staff attending to every question and anticipating needs. The breakfast was lovely with delicious omelets and cappuccinos. Good gluten free and dairy free options as well. Highly recommend!!
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Our experience at this hotel was dissapointing to say the least. First of all the air conditioning air flow was practically none and the hotel staff, unable to resolve the issue, offered us a fan and to wait till the next day to switch us to another room. Secondly the internet wifi connection was very very poor most of the time. In addition, the water in the bathroom sink was draining very slow till maintenance staff got it fixed the next day. Considering this hotel is listed as a 4 star hotel, all of those issues listed were unacceptable to us and we would not stay there ever again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, day staff was incredibly helpful, great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, with friendly and helpful staff, in a convenient location in Venice, right on the Piazzale Roma. Just steps from where our van transport dropped us off and just steps to catch the Airport Bus the next morning. A great breakfast too! Would definitely stay there again when in Venice!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional, hotel was very clean, amenities as expected
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, incredibly convenient location for getting to airport and yet still staying in the historic city. Friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! Beautiful property, amazing room and outstanding service every day!!
Stayed 2 nights in May 2025