文特諾的皇家酒店既在歷史區內,又在鄰近海灘位置。此區的自然風光可於Isle of Wight Area of Outstanding Natural Beauty及Robin Hill Country Park盡覽無遺;而區內熱門景點還包括Oceanblue Sea Charters及懷特島貓頭鷹及獵鷹中心。懷特島驢子收養所及海盜灣冒險高爾夫球同樣不容錯過。
Very friendly restaurant staff. Reception team efficient and very helpful. Asked us about a ramp for my son's wheelchair anytime we came in and out of the hotel. Afternoon tea was an excellent experience. Since covid this is the 1st place that did housekeeping which really made us feel we were on a holiday.
dr s
於 2024 年 4 月住了 2 晚
8/10 不錯
Tony
2024年4月5日
讚好:整潔度、職員與服務和住宿狀況
Tony
於 2024 年 4 月住了 1 晚
10/10 優異
Jenny
2024年2月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A two day break.
I booked late so the restaurant was fully booked but they made space for me in the conservatory. The staff could not be kinder or more helpful. The food is outstanding. I always look forward to returning.
Jenny
於 2024 年 2 月住了 2 晚
8/10 不錯
Nicki
2023年11月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Service and atmosphere very good
Staff excellent… bathroom of our room was tired in places, nice atmosphere and great food
Nicki
於 2023 年 11 月住了 1 晚
10/10 優異
Michael
2023年10月31日
Michael
於 2023 年 10 月住了 4 晚
10/10 優異
Laurence
2023年10月29日
Laurence
於 2023 年 10 月住了 2 晚
8/10 不錯
G
2023年10月20日
G
於 2023 年 10 月住了 1 晚
10/10 優異
John
2023年9月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable hotel which has elegant gentility which we hope is preserved by the future owners. The staff were efficient and friendly. Enjoyed our stay so would thoroughly recommend this hotel
John
於 2023 年 9 月住了 3 晚
4/10 欠佳
Fabienne
2023年9月15日
不滿:職員與服務、住宿狀況和客房舒適度
Avoid if you can
Avoid room 17 and presumably a few more rooms affected by the presence of the kitchen extractor fan just outside their windows. I didn't mind the pretty awful view on the back of the hotel but this extractor fan came on every morning at 7:00 and wasn't turned on until they had finished the dinner service at night. Not much chance to get any sleep when it's on. Very unsympathetic response when I asked to be moved, clearly used to people complaining and as they were apparently full nothing they could do. Overall the hotel looks tired and in need of a complete refit. Food was quite disappointing too, breakfast very average, dinner not up to much and service erratic. Shame that such a lovely building in such a nice setting is being let down by a lack of investment and uncaring staff. Not that many alternatives in Ventnor so I feel they're just not interested in trying any harder.