You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking and valet parking
Beach umbrellas, free newspapers and a 24-hour front desk
Tour/ticket information, luggage storage and a porter/bellboy
Room features
All guest rooms at Hotel Playa Caracol include thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
Balconies, cots/infant beds and cable channels
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free valet parking on site
Food and drink
1 restaurant
1 bar
Room service available
Restaurants on site
La Villa del Pescador
Things to do
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Playground
Family friendly
Children's pool
Cots/infant beds (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
Body treatments
Facials
Manicures and pedicures
Massages
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
Food and drink
Coffee/tea maker
Free bottled water
Outdoor space
Balcony
More
Desk
Iron/ironing board
Phone
Safe
Policies
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property is also known as
Hotel Playa Caracol Boca del Rio
Playa Caracol Boca del Rio
Hotel Playa Caracol Hotel
Hotel Playa Caracol Boca del Río
Hotel Playa Caracol Hotel Boca del Río
Frequently asked questions
Does Hotel Playa Caracol have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hotel Playa Caracol?
As of 3 May 2024, prices found for a 1-night stay for 2 adults at Hotel Playa Caracol on 14 May 2024 start from HK$551.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Playa Caracol pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Playa Caracol?
Self-parking and valet parking are free at this property.
Hotel Playa Caracol Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 151 out of 356 reviews" "
10 - Excellent
151
Rating 8 - Good. 119 out of 356 reviews" "
8 - Good
119
Rating 6 - Okay. 50 out of 356 reviews" "
6 - Okay
50
Rating 4 - Poor. 17 out of 356 reviews" "
4 - Poor
17
Rating 2 - Terrible. 19 out of 356 reviews" "
2 - Terrible
19
8.4/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
ROSA
15 Dec 2023
Liked: Cleanliness, staff & service
Needs an exterminator!
ROSA
Stayed 7 nights in Dec 2023
6/10 Okay
arturo
Travelled with group
30 Jul 2023
I asked for two glasses of Ice and I was old that i had to purchases some thing in order to get the Ice.
Pool was a little green could use a little maintaince
arturo
Stayed 8 nights in Jul 2023
4/10 Poor
Jacqueline
Travelled with family
13 Jul 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
They need to work on customer service. The lady at the front desk was not very attentive, they were some extra charges for no reason. Different price of what we agreed at booking. When told that the beds were extremely hard, she seemed uncaring, and bothered by the questions if all the rooms have the same beds. We regret having to stayed two nights. None of us were able to sleep. We’ve got bedbugs bites. Terrible experience. It’s a shame because it has a great location, and great views.