“Don’t book it and don’t waste your money!
It was terrible experience for us to be there. It was very hidden place and not enough guidance for find it. No actual or real person has been answering questions, it was only the virtual ai assistant who answered the questions. There was no soap in the washroom.
Very very small room and the worst thing happened to us was we got stuck in the room for the few hours. The key was not working properly to open the door and we were asking for help from the……
“The staff were very helpful and super nice! I was a solo traveler and I felt very safe at the place and in vernazza in general. They also have really great pesto pasta!”
“There is no front desk or staff available to help us with check in or carrying luggage up the stairs. We arrived after 7 pm. No one answered the bell that was in the directions and I didn’t realize that there was another set of instructions for later arrivals. A local helped us call the manager who gave us instructions for the keypad which was in a different building. We had a misunderstanding about the price because I believed that I had booked it in Canadian dollars but it was in Euros, and……
“The room was super nice and it had a balcony attached to the room. The amenities were amazing as there was tea, biscuits, towels were provided, and body wash and shampoo (and some more). The terrace at the top was very cute to just sit there during the day. I would recommend this place and would book it again when I’m back in the area.”
“We lost one whole hour because they sent us to a different location. At the end, after a lot of insisting on our part, they gave us the address we booked but a different, much smaller room. 😡”
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