“It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.”
“Perfect stay. The room met all my needs, and I especially appreciated the sliding door separating the bedroom. Absolutely quiet, with no noise from outside or other rooms. Excellent spa and breakfast, and exceptionally attentive staff. Thank you!”
“Great location with a lot of accommodations. My husband and I enjoyed our stay. I will highly recommend the hotel to friends and family. We qlso made a reservation for our upcoming stay in May 2026.”
“1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in……
“Utifrån den lovade standarden var det ett alldeles perfekt hotell med gångavstånd till intressanta utflyktsmål. Hotellet har ingen egen restaurang varför frukost måste intas på närliggande restauranger.”
“Great and friendly staff,convenient area to shopping mall,groeceries and many more,even a flower shop is right next to the hotel on the same street.
Very delicious breackfast and great and clean spaceous room.”
“Zentral gelegen. Leider nur ganz wenige Hotelparkplätze verfügbar. Am 1. Tag der Reise musste ich auf einem Privaten bezahlten Parkplatz 300m entfernt vom Hotel parken, da nichts frei war beim Hotel obwohl ich um einen Parkplatz per Email angefragt hatte. Am 2. Tag hat es dann geklappt. Sonst alles sehr gut.”
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff, housekeeping and concierge great hospitality but not front desk."