Vitrolles Family Hotel

"Very basic hotel. Front desk staff was helpful. They arranged a taxi to the airport for me. They advertised 24 hour food services which wasn't the case. The hotel is directly behind the train station. The walkway to the hotel entrance smelled of dog feces. "

"We had a very good overnight stay having arrived on a late flight. From the efficient courtesy pick up to the excellent reception and bar staff. Very good express breakfast at the bar. Would recommend to anyone requiring an overnight stay at the airport."

"Très bonne expérience. A renouveler certainement"

"This is No 4 Star / Max 3 Star / Cleaning is poor / Fire alarm in the morning for nothing and without any information/ 2nd floor is with a USELESS terrasse in front of a highway (nobody knows it when you reserve/ We were 3 different parties ) The entrance furniture and seatings are worn and incomfortable / Parking is expansive (even with a discount) ... etc A lot of Glamour but in the details this is a polished 3 star /"

"Room was clean & basic Staff was nice Dinner was okay"

"Dear Hotels Management, I am writing to formally complain about an error with my recent stay on 17/01/26. I specifically booked and paid for a room with breakfast included, as confirmed in my booking confirmation, Itinerary number: 72070141792555. However, upon arrival/at the restaurant, I was informed that my rate did not include breakfast. This is a clear failure to deliver the service I paid for. I expect to be refunded the cost of the breakfast portion of my booking, or a commensurate compensation for the inconvenience. Please resolve this matter promptly. I look forward to your reply. Sincerely, Khaled Braktia Booking Reference: khaled0775@gmail.com "