Accra W.E.B. DuBois Center Hotels

"Yes it was great "

"Room Clean. Staff responsive "

"The hotel has high quality services and facilities. However the rooms are not 5 star. Finishing is cheap wood, sensors make noise and emit disturbing light, and the system outside the room feeding the AC makes frequent banging sounds "

"Very Nice Accommodations. "

"The gym had a good selection of equipment, the suite i stayed in was very nice, "

"Great staff, clean room, comfortable bed. "

"Everyone thankfully speaks English, but the accent can be difficult to understand at times, which made communication a little challenging. Upon arriving at Embassy Gardens and checking in, the strong cologne around the front desk was overwhelming and immediately gave me a sinus headache. It would be appreciated if this could be toned down. When I entered my room, the A/C unit was off and the room was hot and humid. Because I am from the USA, my phone initially did not work without WiFi, so I could not contact the front desk right away. There was also no phone in the room to call for assistance. I eventually remembered that a staff member had shown me the WiFi password so I could photograph it. Once connected, I called the front desk and was told to look for a switch near the unit. After searching, I finally found a remote control and turned on the A/C, but the experience was frustrating. I also spent two days showering with cold water because the hot water switch was labeled simply “Hot Water” and placed beneath a coffee maker, which made it appear related to making coffee or tea rather than the bathroom. The shower drain was slow and took about ten minutes to begin draining. There were also no instructions for operating the TV. Overall, this was one of the more challenging hotel stays I’ve had. Clearer instructions in the room and a little more guidance from staff would make the experience much more comfortable for guests."

"Check in was easy and the security and the facilities were top notch "

"Overall, it’s a great option for business travellers rather than perhaps tourists with children. The location is ideal and makes it very easy to get around the city, especially the tourist attractions. The standout feature for us was the breakfast. There was a huge variety of options, including delicious traditional Ghanaian dishes such as jollof rice and fish stew, alongside all the classic breakfast items. The room décor was modern, and the shower was excellent with strong water pressure. The staff were consistently lovely, polite, helpful and quick to respond to requests. When a chair in the courtyard unexpectedly collapsed as I sat on it, they assisted me immediately, apologised sincerely and offered drinks to make up for the incident. They also provided an iron we requested arrived promptly. However, there were a few maintenance issues that affected the overall experience. The double room was quite small and some fixtures and fittings felt worn for a four‑star hotel. Several electric sockets didn’t work, and although the room had USB‑A charging ports, they weren’t all functional and there were no USB‑C options. The fridge acted more like a basic larder, as the freezer compartment didn’t work. Our courtyard‑facing room didn’t get much natural light, so in Accra’s humidity, things didn’t dry easily. The safe in our room was also not working and despite reporting it, it wasn’t repaired during our stay. Overall, I would still rate the Pelican Hotel as a good place to stay, "