It has to be said that the house and grounds are superb and Met my desire to have my friend wake up on her 80th birthday in palatial surroundings. However I have just been informed at the end of breakfast that it is not included in my Expedia booking! There is no warning of that whatsoever and I think that it is deceitful and deceptive.
Robyn
2022 年 6 月入住 1 晚
10/10 超赞
Barbara
2022 年 6 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the super shower & comfy bed.
Fabulous grounds. Well maintained & clearly signposted.
Info on systems & procedures online not ideal.I prefer paper docs.
Barbara
2022 年 6 月入住 1 晚
2/10 糟糕
Kristian
与配偶出行
2022 年 6 月 4 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Not worth the money
Kristian
2022 年 6 月入住 1 晚
8/10 还可以
Lydia
与家人出行
2022 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are rather small
Lydia
2022 年 5 月入住 2 晚
8/10 还可以
Geoffrey
2022 年 3 月 13 日
Geoffrey
2022 年 3 月入住 1 晚
6/10 一般
Eric
2022 年 2 月 23 日
满意:员工和服务,清洁度
Eric
2022 年 2 月入住 1 晚
10/10 超赞
Danny
2022 年 1 月 19 日
Danny
2022 年 1 月入住 1 晚
10/10 超赞
Simon Charles
2022 年 1 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Simon Charles
2021 年 12 月入住 2 晚
6/10 一般
Andrew
与家人出行
2021 年 12 月 27 日
满意:清洁度
不满意:员工和服务
Andrew
2021 年 12 月入住 1 晚
10/10 超赞
Will
团体旅客
2021 年 12 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will
2021 年 12 月入住 1 晚
10/10 超赞
Bernard
2021 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bernard
2021 年 11 月入住 1 晚
8/10 还可以
Miglena
2021 年 11 月 28 日
Miglena
2021 年 11 月入住 1 晚
10/10 超赞
Paul
2021 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2021 年 11 月入住 1 晚
10/10 超赞
Sean
2021 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sean
2021 年 10 月入住 1 晚
10/10 超赞
Sharon
2021 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely fabulous
A beautiful venue for a wedding or any celebration. Staff very helpful and friendly.
Sharon
2021 年 10 月入住 1 晚
8/10 还可以
Mr Paul
2021 年 9 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Thought the building beautiful. The receptionist went out of her way to be helpful, in fact a number of times.Bar meal excellent and staff great.
I was woken up at 2.30am first by two people arguing and then by a group joining them, not the hotel’s fault I suppose but it took myself and my husband quite sometime to settle.
Disappointed there wasn’t a lift as my husband finds the stairs difficult.We we’re asked if we could manage and of course we said yes!!!!
Didn’t like the “ side” shower .
Overall we enjoyed ourselves.
Mr Paul
2021 年 9 月入住 1 晚
10/10 超赞
Glyn
与家人出行
2021 年 9 月 4 日
满意:清洁度、住宿条件和设施、客房舒适度
Clean room, comfy bed,excellent shower -all you need on an overnight stay
Glyn
2021 年 9 月入住 1 晚
8/10 还可以
真实旅客
2021 年 8 月 3 日
满意:客房舒适度,员工和服务
真实旅客
2021 年 7 月入住 2 晚
10/10 超赞
真实旅客
与配偶出行
2021 年 8 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was great, rooms clean, staff really helpful and friendly and the grounds of the hotel were beautiful with a Japanese garden located within. Would definitely recommend
真实旅客
2021 年 7 月入住 2 晚
10/10 超赞
Brian
2021 年 7 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brian
2021 年 7 月入住 2 晚
4/10 很差
真实旅客
团体旅客
2021 年 7 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Hotel was way overpriced. It was really a 3* hotel in a grand old building. The modern restaurant extension looked and felt like the restaurant at Tebay motorway services. The only hot breakfast choice was a congealed and unappetising fry-up (why no other/healthier choices when even most B&Bs offer that?). The business is clearly designed around weddings and conferences - the main bar is a function bar, the bar for general use is shoved around the corner. If you are not there as part of a wedding, you feel like you are in the way.
The garden was nice (formal garden and Japanese water garden). My advice is don’t stay here but, if you are nearby, spend an hour walking round the gardens.
真实旅客
2021 年 7 月入住 1 晚
10/10 超赞
peter
2021 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
peter
2021 年 7 月入住 1 晚
4/10 很差
真实旅客
与配偶出行
2021 年 6 月 28 日
不满意:清洁度
The room was very small for the price , the paint on the walls was very poor (you could see the old colour through it) and the light switch was dirty 😩
真实旅客
2021 年 6 月入住 1 晚
8/10 还可以
Elizabeth
商务旅客
2021 年 5 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Food great/ bed hard
The food was excellent. Staff attentive and very helpful. A little disappointing not to have a lift, especially with heavy luggage. Cleanliness was good - took a bit of getting used to, having to put a sign on the door to say your room needed cleaning - not done daily otherwise. Bed was very firm - a difficulty with arthritis, option of a softer bed topper would have been nice.
Elizabeth
2021 年 5 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2021 年 5 月 23 日
满意:员工和服务
不满意:清洁度
The location and the grounds of the hotel were beautiful. The room itself was not as expected small, smelly and claustrophobic. I don’t know what it was but just had a musty smell due to that couldn’t sleep. The room didn’t look like been given a good clean. The grounds were the best thing. Reception staff were really nice when checked in.