From the very beginning, my communication with Tyler was excellent. He was very thorough with all info; I felt comfortable showing up knowing that I was prepared and knew what to expect. Very lovely place, both outside and inside the room. There was a very thorough info / bio page, answering any questions I may have had during my stay, before I even knew I had a question! Everything went very well.Bed was very comfortable. I felt very safe. Overall, I really enjoyed my stay, and would recommend to anyone!