Guildford Watts Chapel Hotels

"We arrived for a 3 oclock checkin and the room wasnt ready. There was no forewarning and we were told come back in an hour and mayb e it might be ready then!! We had to leave our luggage, coulddnt get changed into clothing for going out, and randomly kill an hour in Guildford! Ruined the experience"

"Great rooms, great staff, spa is worth a trip. Recommended "

"Excellent stay in central Guildford. Excellent location and nice room"

"Hotel is quite good. Like most hotels in England it’s a bit soulless. But it’s fine. Watch the parking situation - although I checked with a staff member about parking charge (and being reassured I was ok) I got £120 fine. Staff thee sorted it for me ok, but because I was in hire car aero car are looking for £50 off me. "

"I stayed here for 4 nights in April 2026. The double room i had needed a proper clean. The shower had a lot of scum build up around the edges. The towels smell foisty like they've not been washed hot enough (need to be 60 degrees to kill bacteria). I had to go buy my own towel as the second set of towels I got smelled the same which is not good. The double bed for me as a 6ft2 person was too small and had to sleep diagonal to fit due to the wooden frame (divan beds are better for hotels due to this issue for taller guests). The heating turned off at around 7pm and came back on at 6am. The first night I woke up freezing. There was no way to turn the heating on as its central. I had to go out and buy an electric heater for the other nights. The duvet and pillows could do with changing as they are old and duvet is too thin. I will say the bed sheets were clean though. There was black mould on parts of the ceiling and a hole in the door. The door handle was also loose. This place could be better if they paid attention to some of the details and please at a minimum wash the towels better! Ideally get new ones as these coloured ones looked very dated. I think this place used to be well looked after but its been run down a bit which is a shame."

"Great location, Beautiful property, comfy and spacious rooms and best of all, a team that are welcoming, super helpful and make the stay thoroughly enjoyable."

"Lovely room, amazing shower"

"Clean room, very friendly and helpful staff, great location "

"Excellent location, clean and tidy and hosts were fantastic "