Waverly hotels in Lansing

"It was alright, older rooms but staff was nice"

"Meh, it's okay, nicely appointed hotel overall and room. however, our room smelt a little dank. It could have been clearer, I one of those wackos who pay attention to detail and dust on lights and baseboards is sign that cleanliness is average. It's a higher end hotel for the area , so there should be expectation of excellence they should strive to for. Also, no dress code staff is required to adhere to, it's apparent at check-in, friendly, but whatever they want to wear that day is what you'll see greeting you. I'm all for being and expressing who you are, but at work, there should be a level of professionalism any good hotel would want to showcase. The valet and bar staff are good to go and also friendly. Parking is not available on site, but there is a fee based parking garage a block away. "

"Old dirty carpets, walked in to the window open and the heater unplugged so the room was cold. Only half the lights worked, no toilet paper in the bathroom had to ask for some. Workmen-ship on the bathroom remodel unfinished and sloppy. Wouldn’t stay there again or recommend it to others. "

"Pool was not open "

"They didn't clean our room until the last night... We took out TRASH TOOK OUT TOWELS Had NO Door between front room and beds Had to change 3 different times Room key rekeyed 3 times first day 2nd day Twice 3rd day once...We were LOCKED OUT OUTSIDE...VERY INCONVENIENT... I DESPERATELY NEED A 1/2 PRICE DISCOUNT..."

"Enjoyable stay. "

"Quiet room"

"Everything was perfect. Very clean and I loved the text feature with the staff! The pool and hot tub was amazing!! "

"The rooms were fairly clean, they could use attention to detail as there were areas that could have been better. The halls smelt bad like moldy cheese and at times weed. Staff the lady that checked us in was nice but we did have some rude staff members at least would assume they were staff as no one had a uniform. Pool was nice. It was very loud at times as the rooms are not well insulated. "