「The receptionist had an accent which impaired her ability to provide information. Consequently we could not find our room.
I went to the bar for a nightcap. It was nearly empty. I was served my drink in a dirty glass. There was no ice left in the bucket. The member of staff showed no intention of going for more ice. It was a poor end to the day」
「Das Hotel ist ein sehr bemerkenswertes Schloß mit einer unglaublich schönen Umgebung. Die Zimmer und Bäder waren allerdings nicht sauber und das Frühstück bzw. das Veranda Restaurant waren nicht sauber. Für ein Abendessen 55 Pfund (2 Kurs Menü) zu verlangen ist unverschämt bei der Qualität und der fehlenden Sauberkeit.」
「Fabulous boutique hotel. All the staff were amazing but a special shout out to the chef (Ferguson) who advised and prepared our daughter with some excellent gluten free dishes for dinner.」
「Extremely peaceful, quiet and relaxing. Accommodation spotless, comfortable and cosy. Everything you have at home was available in the chalet, including extra tea/coffee, sugar and a carton of milk. Nothing left to chance and the small touches - like a gift of two mugs, pens and stationery - greatly appreciated. Hosts very communicative and kept in touch throughout our stay.
The main building is very family orientated, with a restaurant and bar, and facilities for children, although we didn't...
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