Bad Sooden-Allendorf WerratalTherme Hotels

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"The service was great, rooms a bit dated but the staff and service was great! "

"Good location, nice service and excellent breakfast. "

"Sauberes Zimmer in ruhiger Lage mit Blick zur Stadt, Hotel mit innovativem Zugangssystem, insgesamt ein sehr angenehmer Aufenthalt."

"Kamers zijn ruim. Schoon en compleet. Ontbijt is goed echter zijn de broodjes niet vers en hard. Vriendelijk personeel "

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing. "

"Prima kamer maar ik had iets meer comfort verwacht van deze deluxe kamer."