Los Angeles West Coast Customs Hotels

"Great place!"

"Very nice"

"We stayed here for 2 nights during our Disney-universal studios family trip. The location is very convenient to go to universal studios. Although it is small family run hotel but our stay at the hotel was very comfortable. The staff Eli and Alfredo went above and beyond to make sure we had a comfortable stay. When we reached here from Disneyland, we checked in late and the kids went to sleep right away. I wanted to shower but found out that the water was very hot. The manager Eli asked me if we wanted to change room as the water couldn't be fixed until the morning. Since the kids were already sleeping and I didn't want to wake them up, so Eli gave me another room so I could shower without any extra charge and the water was fixed first thing in the morning. The complementary breakfast had a lot of variety (much more then we had other budget motels at Disneyland). The morning manager Alfredo was very accommodating too. My son wanted to eat peanut butter and even though not in the menu Alfredo went and brought us a small brand new container of peanut butter and asked us to keep it. Overall very happy with our stay. The beds were comfortable, rooms are very spacious with microwaves. Free parking right in front of my room. Altough the building is old but I would stay here anytime I visit this area again "

"All good. What we needed before our flight home "

"Clean, nearby facilities. Parking way to high"

"Loved it, the pool was really awesome, they were really friendly with my dog and we had an overall awesome time. I would definitely come back here again. I wouldn’t even make the trip out of my way to come here."

"I had an issue with someone playing loud music at 7:30 AM and complained and it was dealt with immediately. Good continental breakfast. Easy parking."

"The staff were exceptionally friendly and nice! Every staff person I had contact with from the front desk to the restaurant were so friendly and eager to help. I had been given a room key to an occupied room and the staff, as well as the front desk manager, Martin, were extremely apologetic and accommodating in getting it straightened out. Martin was very customer service oriented around the mixup and went to great lengths to make sure I was a happy guest, even though I wasn’t upset about the mixup. I thoroughly enjoyed my stay, and I would stay there again. The bed was comfortable, room was very clean and the place had a great outdoor restaurant and bar area. "

"Hotel was accommodating. Sent a Lyft to pick me up from Burbank airport. Very nice. "