Los Angeles West Coast Customs Hotels

"The room was so clean and the staff were friendly. We really enjoyed our stayz"

"Very nice, clean hotel. Has a bit of a resort feel to it. Very nice outdoor bar with firepits. Easy parking. They offer a shuttle to the airport but it’s so close I just walked. "

"Fairly convenient location for us since we went to Six Flags Magic Mountain, Knott’s Berry Farm, Disney, and very close to WB Studios. Parking is a good deal for $25/night. First room was not clean (hairs in sink and shower floor, strange sticky liquid spots on floor) so we needed to switch rooms. TP is ROUGH and hard to reach. No place to store clothing except for a closet rod so we just left our suitcases open on the couch. Window shade not installed well so light does come through at the pillow level. Can get noisy if you’re on the rail side of the property . Staff was friendly and quick to replace towels, etc. Overall a good value for the price. "

"Nice, cozy rooms, worth the price"

"Surprisingly the laundry costs for machine and dryer was a bit steep @ $5 a pop. The terminals didn’t always work so I had to leave the property to get quarters. One of the dryers didn’t work properly and after $15 my clothes were still not dry. This is only one occurrence. All washing machines were filthy. I had to clean ones I used myself. Whoever comes to do maintenance on these washing machines is dropping the ball. When I say “filthy” I mean visible black stuff all over the insides of the lids + anywhere that should be “white” wasn’t. If I had a choice, or knew where to do my laundry as I’ve been there for over a month now, I wouldn’t use these machines at all. Gross. I probably spent $100 on laundry alone attempting to get them clean enough to wash my clothes in. This is no reflection on the staff who are great. I believe I stated early on that I had to clean the top of the fridge which was covered in sticky gross stuff I couldn’t identify. The light and fan above the stove doesn’t work. Microwave barely works. The microwave takes twice as long to cook something and I probably became sterile using it. Internet connection wasn’t above below average. There’s even an option to pay extra for better internet service???? Cmon. Great staff and management!!!! Some lower stand conditions. Corporate needs a kick in the ass and the staff deserves a raise. They also need another baggage cart as I had to purchase one on my own. A reduced rate for my efforts cleaning would be nice."

"This is the second time I have stayed here. It is a great location for my needs. Staff is friendly. Rooms are clean."

"We had a great stay here while in Burbank. The host was very quick with getting back to me with any questions. Definitely stay here again."

"Very clean and comfortable "

"Clean room and friendly staff"