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"The hotel is in a great location and felt very safe. The room was clean and the employees were friendly. "

"Amazing room and amenities! Guest can use the spa during certain hours and it was super nice and not too crowded. Beds were so comfortable. Only negative was the room was super hard to find and had to go up and down a lot of stairs to get to it. "

"Room was very spacious, clean and well appointed. Will definitely stay here again."

"Room clean and tidy, facilities excellent. Food excellent. Staff friendly. Only negative points were at times noticeable staff shortage which affected service and Reception did not pass on to restaurant staff correct details of visitors having half board."

"Spa was great, room was nice, dog friendly "

"Clean room, comfortable bed. "

"The room was spacious and very well kept with a special drinks tray and fridge area. The bed was very comfortable and the feather pillows were wonderful. Thank you for a great stay in Bath"

"Our bunk room was great, far better than any other family rooms we've booked at other hotels. It was only an overnight stop but breakfast in the diner was excellent. It was spot on."

"Nice comfy room with fridge, I was very kindly moved at my request to a room with a bath tub (thank you!). Bed comfy too. Breakfast was plentiful, had lots of choice to suit all palates. The only thing I would say is that cold counter could be better placed against one of the walls as it blocks access to the bakery, toasters and juice station, and everyone is scuttling around it! Otherwise couldn’t fault the breakfast. Hotel is perfectly placed to access everything Bristol centre, bar street and the harbour has to offer. We’ve stayed numerous times and will return for sure. Tip: Parking at the multi-storey of the hotel is £17 a night if a resident at the hotel. "