「I have already sent the General Manager a detailed email regarding our stay on July 11, 2026, but as I have not received a response, I wanted to summarize my concerns here.
Our stay got off to a poor start when the payment terminal repeatedly failed to process both my credit card and my boyfriend’s. Rather than showing patience, the receptionist became visibly impatient, leaving us feeling embarrassed over an issue that was beyond our control.
We were then given no directions to our room or...
「I have already sent the General Manager a detailed email regarding our stay on July 11, 2026, but as I have not received a response, I wanted to summarize my concerns here.
Our stay got off to a poor start when the payment terminal repeatedly failed to process both my credit card and my boyfriend’s. Rather than showing patience, the receptionist became visibly impatient, leaving us feeling embarrassed over an issue that was beyond our control.
We were then given no directions to our room or...
Lianne