York West Manchester Mall Hotels

"Parking was easy hotel rooms where clean and perfect for what we needed. "

"The pool was down for maintenance and I was not informed when I booked. This may have been Expedia’s fault. Free breakfast was advertised but for some reason this was not a part of my room package. The hallways smelled like marijuana and the room smelled cheesy. I listed 4 people for my room but they only gave me 3 towels and when I asked for more I was informed that they ran out."

"Elizabeth was great- she provided excellent customer service- she was friendly and helpful"

"The first morning My wife and I had to take cold showers. Found out the water heater went out but parts were ordered. Repair was made promptly and then we had plenty of hot water. Great, congenial, helpful staff. Will stay here again."

"Originally got a good rate than charged extras checking in and made it more expensive beware of ownership they try to rip you off any chance they get"

"COLD shower, you can get more towels if you wait another 30 minutes, they tried to put us on the 4th floor amidst renovations (all lights hanging off the walls unattached and plaster dust everywhere), moldy walls, moldy AC units, just plain GROSS!!! Pick another place to stay."

"Hotel use to be a Sleep Inn, now in transition to different hotel company. Everything worked as it should in my room, Room was very clean, albeit starting to show it's use. Breakfast was included, very basic. I was able to get a good night's rest do to a very comfy mattress and my room being very quiet."

"This is advertised as having a pool. The pool was closed for scheduled maintenance. No one alerted us to this. Disappointing when the purpose of the stay was the pool."

"We only stayed one night, no ac heat was fine."