Exterior
Check availability

Reviews of Super 8 by Wyndham West Middlesex/Sharon Area

2 out of 5
Super 8 by Wyndham West Middlesex/Sharon Area
3369 New Castle Rd, I-80 Exit #4B, West Middlesex, PA

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 956 reviews" "
Rating 8 - Good. 346 out of 956 reviews" "
Rating 6 - Okay. 170 out of 956 reviews" "
Rating 4 - Poor. 80 out of 956 reviews" "
Rating 2 - Terrible. 46 out of 956 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price. Great staff and gas station near by. Room with 3 beds slept 6 comfortably. I would stay here again. Free breakfast was quite minimal but not the worst I’ve experienced.
Stayed 1 night in May 2024
Response from Rob on 20 May 2024
Thanks for the SUPER review!!

8/10 Good

Becky

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for my one night stay. The staff was friendly and accommodating. Although Expedia said it was pet friendly, there was no mention of the $50 nonrefundable fee. I had to pay that when i got there. I was not prepared for that.
Stayed 1 night in May 2024
Response from Rob on 20 May 2024
Thanks for taking the time to review. Its is located in the ammenities section on the site.

4/10 Poor

Mittal Rohit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not clean and there was nothing to have for the breakfast
Stayed 1 night in May 2024
Response from Rob on 20 May 2024
Thanks for taking the time to review. We will work on it.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in May 2024
Response from Rob on 10 May 2024
Thanks for the SUPER review!!

10/10 Excellent

Daniel, Southbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was very helpful, and the room is comfortable.
Stayed 1 night in May 2024
Response from Rob on 5 May 2024
Thanks for the SUPER review!!

6/10 Okay

Robert

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Free breakfast offerings consisted of prepackaged muffins, no juice. The staff was pleasant.
Stayed 1 night in May 2024
Response from Rob on 8 May 2024
Thanks for the review!!

8/10 Good

Dixit

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from Rob on 2 May 2024
Thanks for the review!!

8/10 Good

Agari

Liked: Cleanliness, staff & service, property conditions & facilities
Good and quiet, managed well.
Stayed 1 night in Apr 2024
Response from Rob on 2 May 2024
Thanks for the review!!

4/10 Poor

mark

Disliked: Staff & service, property conditions & facilities
I had a nonsmoking room, every day when I went into my room it smelt like a smoke room. Also, right in front of the TV was a Urine smell. there was nothing close to this to get something to eat after 700pm. the gas station in front which had a Subway in it was always closed when I got back to the room.
Stayed 3 nights in Apr 2024
Response from Rob on 1 May 2024
Thank you for taking the time to review your stay. Did you inform the front desk of any of these complaints? If your room was not up to your standard why not report it to the hotel directly? Also we can not control where or when other establishments are located or their oporational times are. We can work on things that are problomatic for the property at the hotel if we are informed. Please contact the hotel directly if any issues or problems occur.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest Super 8
Stayed 1 night in Apr 2024
Response from Rob on 26 Apr 2024
Thanks for the SUPER review!!

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rob on 25 Apr 2024
Thanks for the review!!

8/10 Good

Jayant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience Ease to gas station in next door Walmart nearby
Stayed 2 nights in Apr 2024
Response from Rob on 23 Apr 2024
Thanks for the review!!

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it is a bit dated, the room was very clean and the mattress comfortable. The first night was noisy (barking dog down the hall) but the second night was better.
Stayed 2 nights in Apr 2024
Response from Rob on 15 Apr 2024
Thanks for the review!!

6/10 Okay

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beds were terrible. Squeaky and sloppy mattresses. One could feel mattress springs. Other services were not bad. Road noise is another issue with the location. They need to improve the quality of bedding.
Stayed 2 nights in Mar 2024
Response from Rob on 8 Apr 2024
Thanks for taking the time to review. We will work on it.

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rob on 3 Apr 2024
Thanks for the review!!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Rob on 3 Apr 2024
Thanks for the SUPER review!!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet
Stayed 2 nights in Mar 2024
Response from Rob on 28 Mar 2024
Thanks for the SUPER review!!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from Rob on 27 Mar 2024
Thanks for the SUPER review!!

6/10 Okay

Nate

Stayed 1 night in Mar 2024
Response from Rob on 12 Mar 2024
Thanks for taking the time to review. We value our guests!!

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean! The staff were friendly and helpful. They offered a nice selection of breakfast muffins, fresh fruit and a pancake maker. I HIGHLY recommend staying here!
Stayed 4 nights in Mar 2024
Response from Rob on 11 Mar 2024
Thanks for the SUPER review!!

6/10 Okay

Pedro, Bronx

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Served its purpose. Just slept and ran.
Stayed 1 night in Feb 2024
Response from Rob on 27 Feb 2024
Thanks for the review.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024
Response from Rob on 26 Feb 2024
Thanks for the SUPER review!!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a great experience
I enjoyed my little trip and the hotel was very accommodating with adding a microwave to the room that i had requested. It was very comfortable for the price and the room was clean! I had a nice time!
Stayed 1 night in Feb 2024
Response from Rob on 20 Feb 2024
Thanks for the SUPER review. We appreciate it!!

10/10 Excellent

Pedro, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rob on 20 Feb 2024
Thanks for the SUPER review!!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rob on 16 Feb 2024
Thanks for the SUPER review!!

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty old
Stayed 1 night in Feb 2024
Response from Rob on 7 Feb 2024
Thanks for taking the time to review. We will work on it.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, fresh remodel, great for low budget and short stay.
Stayed 1 night in Jan 2024
Response from Rob on 29 Jan 2024
Thanks for the SUPER review!!

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rob on 8 Jan 2024
Thanks for the SUPER review!!

6/10 Okay

Patrice

Stayed 1 night in Dec 2023
Response from Rob on 29 Jan 2024
Thanks for the review. We will continue to work on it.

6/10 Okay

David

Travelled with family
Liked: Staff & service
No Handicapped Parking close to the Entrance
Stayed 1 night in Dec 2023
Response from Rob on 2 Jan 2024
Thanks for taking the time to review. We will work on it.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always very clean.
Stayed 5 nights in Dec 2023
Response from Rob on 7 Feb 2024
Thanks for the SUPER review!!

6/10 Okay

Rajasekher reddy

Travelled with family
Stayed 1 night in Dec 2023
Response from Rob on 2 Jan 2024
Thanks for taking the time to review. We will continue to work on it.

10/10 Excellent

Boyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rob on 19 Dec 2023
Thanks for the SUPER review. We @ Super 8 West Middlsex by Wyndham appreciate our guests!!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyndham Super 8 West Middlesex, PA
My room was fine. No problems. Staff was friendly and helpful. Fresh hot waffles and coffee in the morning. Good value.
Stayed 1 night in Nov 2023
Response from Rob on 18 Dec 2023
Thanks for the SUPER review. We @ Super 8 West Middlesex by Wyndham appreciate our guests!!

4/10 Poor

Ashley

Stayed 1 night in Dec 2023
Response from Rob on 2 Jan 2024
We will work on it.

2/10 Terrible

John

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged us 100$ for one night of bringing two cats for a <60$ stay. Absolutely drastic customer service took us about 20 minutes to check in as well as the charge and gave us the wrong room before correcting it with non working room keys.
Stayed 1 night in Dec 2023
Response from Rob on 8 Dec 2023
Sir sorry to read that this situation occured but you were not charged. Your CC declined the payment. In the future please ensure that you read the hotel policy before booking especially when you are traveling with pets.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine. Room was clean, staff was friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Rob on 8 Dec 2023
Thanks for the SUPER review. We @ Super 8 West Middlesex by Wyndham appreciate the kind words.

8/10 Good

Charlie

Stayed 2 nights in Oct 2023
Response from Rob on 4 Dec 2023
Thanks for the review!!

10/10 Excellent

MARCIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime i stay here the staff is pleasant and helpful. The rooms are always clean and bed is comfortable. Quite.
Stayed 1 night in Nov 2023
Response from Rob on 6 Nov 2023
Thanks for the SUPER review!!

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Rob on 6 Nov 2023
Thanks for the review!!

2/10 Terrible

Axel

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from Rob on 6 Nov 2023
Thanks for taking the time to review. We will continue to work on it.

4/10 Poor

Toni

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was very shocked how they were very out dated an the amenities was very cheap, an they make you pay for paper cups, you only get 2 but if u want more you have to pay for them . That's crazy
Stayed 2 nights in Oct 2023
Response from Rob on 29 Oct 2023
Sorry for the inconvenience. We do not sell the cups they are free to guests. Please contact the Front Desk for any needs or wants on your next stay.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stay if you have no other reasonable price option
We stayed for two nights in a very uncomfortable and dull room. The bathroom sink was not draining water, needed to call for repair. Bedding was very depressing looking and the mattress...I have no words. I can't say it was dirty but that was the only ok thing.
Stayed 2 nights in Oct 2023
Response from Rob on 23 Oct 2023
Thanks for taking the time to review. We will work on it.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly stay :)
Stayed for two nights while in town for my sister's wedding. This was the best bang for my buck. Wonderful service and decent and spacious room.
Stayed 2 nights in Oct 2023
Response from Rob on 23 Oct 2023
Thanks for the review!!

8/10 Good

arun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Oct 2023
Response from Rob on 17 Oct 2023
Thanks for the review.

6/10 Okay

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean and front desk staff I could not understand him when he talked
Stayed 1 night in Sep 2023
Response from Rob on 9 Oct 2023
Thanks for taking the time to review. We will work on it.

6/10 Okay

Jeffrey

Stayed 1 night in Oct 2023
Response from Rob on 29 Oct 2023
Thanks for the review. We will continue to work on it.

6/10 Okay

Verified traveller

Disliked: Room comfort
Lots of night time noise in hall. People in cars lurking in parking lot overnight. Not much selection for breakfast.
Stayed 2 nights in Oct 2023
Response from Rob on 5 Oct 2023
Thanks for the review. We will work on it.

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Rob on 3 Oct 2023
Thanks for the review!!

4/10 Poor

Mary Ann

Disliked: Cleanliness, room comfort
No internet no tv. Loud mechanical noise
Stayed 1 night in Sep 2023
Response from Rob on 27 Sept 2023
Sorry for the inconvenience. Please report any problems with the front desk.