“We stayed at this hotel for one night while we attended a concert at Santander Arena. While the staff was friendly and helpful, the hallways and rooms had a strong pet odor and recreational smoke smell. Every floor smelled that way, so there was no use in asking for another room. Part of rooms had been refreshed and were fairly clean, but the carpets were stained and needed to be replaced in both the hallways and the rooms. Based on our observations while we were there, this seemed like a hotel……
“We stayed at this hotel for one night while we attended a concert at Santander Arena. While the staff was friendly and helpful, the hallways and rooms had a strong pet odor and recreational smoke smell. Every floor smelled that way, so there was no use in asking for another room. Part of rooms had been refreshed and were fairly clean, but the carpets were stained and needed to be replaced in both the hallways and the rooms. Based on our observations while we were there, this seemed like a hotel……
Katherine