Western Suburbs Hotel with Pool

"Rooms were terrible and very badly maintained. TV did not work properly, shower head was rusted and sent water in all directions, room not cleaned properly, toilet not cleaned properly and it was smelling of piss, lights and ac remote was 3 decades old. Food was ok but not up to a 5 star mark. Staff were ok and not service oriented. I would not stay at this property and would look elsewhere. "

"Everything was outstanding!;)"

"This is very good property and staff is very much supportive. I always prefer to stay here whenever I am in mumbai "

"Clean room staff are professional and too much variety and tasty "

"I had a wonderful stay. All staff were very gracious and courteous, especially the staff at the concierge, reception, and elevators, who went above and beyond."

"When you think of a 5 Star hotel you expect the rooms to be exceptional and maybe beyond your expectations. But the rooms are just average. I wouldn’t stay here again."

"Nice but Kolkata Lalit is much better service "

"Stayed 1 night. Excellent hotel on the airport. No complaints"

"Wonderful hotel with a very luxurious feel. We really enjoyed our stay and the room was lovely."