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Reviews of Pangea Pod Hotel

2.5 out of 5
Pangea Pod Hotel
4333 Sunrise Alley, Whistler, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 371 reviews" "
Rating 8 - Good. 85 out of 371 reviews" "
Rating 6 - Okay. 27 out of 371 reviews" "
Rating 4 - Poor. 12 out of 371 reviews" "
Rating 2 - Terrible. 19 out of 371 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to hang out & sleep
Stayed 1 night in Apr 2024
Response from The Team at Pangea on 29 Apr 2024
Hi Reid, Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler! Warm regards and thanks again for being our guest, The Team at Pangea

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Team at Pangea on 25 Apr 2024
Hi Catrina, Thanks for staying with us for 4 nights! Please let us know if there's anything else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve! We look forward to welcoming you back to Pangea when you're next in Whistler. Warm regards and thanks again for being our guest, The Team at Pangea

6/10 Okay

Albert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Living room and restaurant sitting area is cold. It seems they did not turn on the heater to save money. The whole building is not warm enough. check time 4 pm was strictly enforced. They even asked me to wait while it was just 10 minutes to 4 pm. Told me the room was not ready. It is non sense. Between 1 to 3 pm , nobody can come back to the room once you leave the room. They lock the main door to clean. Shared toilets and shower rooms are clean. They should not name " hotel" . It is misleading. I thought it was just a small hotel room with bathroom attached. It is basically a hostel. A modernized hostel.
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Stayed 2 nights in Mar 2024
Response from The Team at Pangea on 22 Apr 2024
Hi Antonio, Thanks for staying with us for 2 nights! Please let us what else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve! We look forward to welcoming you back to Pangea when you're next in Whistler. Warm regards and thanks again for being our guest, The Team at Pangea

4/10 Poor

Hiu Ying

Stayed 1 night in Mar 2024
Response from The Team at Pangea on 22 Apr 2024
Hi Hiu Ying, Thanks for staying with us for a night. Please let us know what we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve! Warm regards and thanks again for being our guest, The Team at Pangea

8/10 Good

Jack

Liked: Staff & service, amenities
You’re sleeping in a pod, but location is surely unbeatable
Stayed 8 nights in Mar 2024
Response from The Team at Pangea on 2 Apr 2024
Hi Jack, Thanks so much for staying with us for 8 nights – we look forward to welcoming you back to Pangea when you're next in Whistler! Warm regards and thanks again for being our guest, The Team at Pangea

10/10 Excellent

Jaryd, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and effective for a short stay in whistler. You can tell a lot of thought to went into the design of the pods and the space in general. Also a lot quieter then I expected. The hotel bar is a great space and the location is incredible. I’d stay again anytime. Vibes on vibes.
Stayed 1 night in Mar 2024
Response from The Team at Pangea on 25 Mar 2024
Hi Jaryd, Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler! Warm regards and thanks again for being our guest, The Team at Pangea

8/10 Good

John

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Team at Pangea on 17 Mar 2024
Hi John, Thanks for staying with us for a night! Please let us know if there's anything else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve! We look forward to welcoming you back to Pangea when you're next in Whistler. Warm regards and thanks again for being our guest, The Team at Pangea

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking location. Very clean, well organised operation. A surprising feeling of privacy considering it is a pod hotel. All minor issue was limited options for dealing with wet ski gear. There is a communal ski equipment area. I left my stuff there in the arvo for it to dry then moved it to the pod overnight. I would happily stay again.
Stayed 3 nights in Mar 2024
Response from The Team at Pangea on 8 Mar 2024
Hi Philip,Thanks again for staying with us (and for your review)! We look forward to welcoming you back to Pangea when you're next in Whistler!Kind regards as always,The Team at Pangea

10/10 Excellent

Tom

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Pod concept is really cool, with fans on the inside ensuring pristine ventilation. Pod was comfortable and it didn't feel cramped at all. Staff was very friendly and accommodating. Only a 3 min walk from the Excalibur Gondala, It's a perfect spot after a day on the hills. The room itself was very convienient, with seperate change rooms and stand-alone sinks. They even provide racks outside the rooms to store your snowboard or skis. My only complaint would be that the shower catcher in my room had alot of hair, which was kind of gross, but overall the experience was great!
Response from The Team at Pangea on 8 Mar 2024
Hi Tom,Thanks for staying with us for a night, and for your comments. As a business that’s constantly trying to innovate and improve, we’re always hungry for guest feedback and constructive criticism, so thank you again for taking the time to write this down.We're so sorry to hear that you found hair in the shower drain!!! We're just sad you didn't let us know at the time so we could have resolved this there-and-then! This is one of the first negative comments we've ever received on our levels of cleanliness or hygiene at Pangea – to be honest it's one of stand-out items we're most proud of, and our score in this area has been exceptional (even more so when you consider the challenges of our spaces, both shared and private. We are deeply, deeply sorry! (As a follow-up, and so you're aware, we did just check all the showers and we're thrilled to confirm that they're all in perfect order, so we'll write it off as a one-time occurrence, though our team are aware of it!).Regardless of the above, we hope to see you back at Pangea in the future, and provide a flawless experience when we do!Warm regards and thanks again for being our guest,The Team at Pangea

6/10 Okay

Kerry

Liked: Staff & service, amenities
It depends on how tolerant you are to light, noise, extremely hot sleeping conditions. I found the pod curtains way too thin - every time a light went on the whole pod lit up. The noise from other guests was actually pretty good to be fair, but don’t expect to sleep much past 6am when people start stamping around. The bed has a plastic sheet, the pod has a pathetic little fan that I used for white noise, so it’s boiling hot. I woke up soaked in sweat every night. The tiny portable fan I borrowed from reception was hardly worth the trip downstairs for. On the plus side - excellent location, the staff were lovely, great showers and decent wifi.
Stayed 6 nights in Feb 2024

10/10 Excellent

Shaurya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the centre of Whistler Village. Getting into a pod was a little challenging at time, but great otherwise. The hotel also has a cafe/restaurant that is very convenient and there's someone at the front desk 24/7 which is super convenient and the staff is very helpful.
Stayed 4 nights in Feb 2024
Response from The Team at Pangea on 6 Mar 2024
Hi Shaurya,Thanks again for staying with us (and for your review)! We look forward to welcoming you back to Pangea when you're next in Whistler!Kind regards as always,The Team at Pangea

6/10 Okay

Ji Won

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Team at Pangea on 6 Mar 2024
Hi Ji Won,Thanks for staying with us for a night. Please let us know if there's anything else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve!We look forward to welcoming you back to Pangea when you're next in Whistler.Warm regards and thanks again for being our guest,The Team at Pangea

8/10 Good

Jarret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pangea's location is remarkable; short walk to gondolas and surrounding restaurants. Food prices are creeping up quite a bit, 19CAD for a flatbread or 19CAD for a microwaved breakfast sandwich and coffee (doesn't even include the frozen potatoes). Staff is always great!
Stayed 6 nights in Feb 2024
Response from The Team at Pangea on 6 Mar 2024
Hi Jarrett,Thanks so much for staying with us for 6 nights (and for being a repeat guest) – we look forward to welcoming you back to Pangea when you're next in Whistler!Separately, we're also not sure what you purchased for breakfast, but you can get a breakfast sandwich plus coffee for 9.9 with our RIDE deal.Warm regards and thanks again for being our guest,The Team at Pangea

2/10 Terrible

Cetin

Business traveller
I got Covid and wanted to cancel my booking.they didn’t care about it and no refund.im still waiting for refund.
Stayed 1 night in Feb 2024
Response from The Team at Pangea on 27 Feb 2024
Hi Cetin,We have no idea what you're talking about? You never contacted us – you simply didn't arrive for your reservation and as such your reservation was marked as a 'No show' the following day.Regards,The Team at Pangea

10/10 Excellent

Percyyy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Team at Pangea on 28 Feb 2024
Hi Percy,Thanks so much for staying with us for 2 nights – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting setup, I had a great stay! Food was good, bed was clean and had respectful neighbors. Staff was super friendly and accommodating. Very clean ambiance and layout was pretty well thought out. Check out the rooftop if you stay! Definitely would stay again.
Stayed 1 night in Feb 2024
Response from The Team at Pangea on 26 Feb 2024
Hi Peter,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

6/10 Okay

Emil

Not worth the price.
Stayed 2 nights in Feb 2024
Response from The Team at Pangea on 26 Feb 2024
Hi Emil,Thanks for staying with us for 2 nights, and for your comments. As a business that’s constantly trying to innovate and improve, we’re always hungry for guest feedback and constructive criticism, so thank you again for taking the time to write this down.We totally understand your comment on rates – unfortunately with real estate values where they are in the centre of Whistler Village it's financially impossible to create a sustainable business with lower rates (we've pushed as low as we can). That's the downside of us trying to provide the primest location (it costs us a fortune). That being said, we do hope the fact that we're a fraction of the cost of neighbouring properties (often 1/4th or even 1/5th) means something!Regardless of the above, we hope to see you back at Pangea in the future, and provide a flawless experience when we do!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gets the job done. Clean. Would go again.
Stayed 1 night in Feb 2024
Response from The Team at Pangea on 21 Feb 2024
Hi Michele,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from The Team at Pangea on 22 Feb 2024
Hi Trent,Thanks for staying with us for 4 nights! Please let us know if there's anything else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve!We look forward to welcoming you back to Pangea when you're next in Whistler.Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Team at Pangea on 22 Feb 2024
Hi Rhea,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. I expected pods to have the ability to be locked but they just have a curtain. You sure don’t get a lot for the $$. POD was okay and comfortable enough. Slept fine with earplugs and fan on. Didn’t feel comfortable leaving stuff unsupervised.
Stayed 1 night in Feb 2024
Response from The Team at Pangea on 19 Feb 2024
Hi Daniel,Thanks for staying with us for a night, and for your comments. As a business that’s constantly trying to innovate and improve, we’re always hungry for guest feedback and constructive criticism, so thank you again for taking the time to write this down.We can't disagree with your note regarding curtains. They were never part of our design, but the BC Building Code wouldn't allow us to proceed with our original plan for full doors and mandated we use curtains instead (for easier egress in case of emergency). Part of the issue is that we're in a 'heritage'-type wood-framed building. But our next property, and all subsequent properties thereafter, will most definitely have pods that have solid walls on all sides. That being said, given the limitations imposed upon us, we've tried to mitigate the noise issue within the constraints we face as best we can, including the inclusion of acoustic channels all pod walls, sound-absorbing materials, and a fan that is as much to create white noise as it is to move air around. And of course complimentary ear plugs at reception if you really need them. We also take a zero tolerance policy to guests who make noise, and our general clientele are exceptionally respectful. But yes, curtains aren't walls, we agree with you fully!Regarding your not feeling comfortable leaving stuff unsupervised, you should be aware that we've been open for nearly 6 years and have yet to have a single case of anything going missing! So, while we can't guarantee anything (not can any hotel), you should take comfort in the data.Regardless of the above, we hope to see you back at Pangea in the future, and provide a flawless experience when we do!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Mun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better expexted
Stayed 1 night in Feb 2024
Response from The Team at Pangea on 19 Feb 2024
Hi Mun,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 11 nights in Jan 2024
Response from The Team at Pangea on 12 Feb 2024
Hi Roger,Thanks so much for staying with us for 11 nights (for the second season in a row!) – we look forward to welcoming you back to Pangea in winter 2024/25 (if not beforehand)!Warm regards and thanks again for being our guest,The Team at Pangea

6/10 Okay

CAVIAN, San Mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Short walking distance to gondola. Shops, dining, food market are all near by.
Stayed 5 nights in Jan 2024
Response from The Team at Pangea on 2 Feb 2024
Hi Cavian,Thanks for staying with us for 5 nights! Please let us know if there's anything else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve!We look forward to welcoming you back to Pangea when you're next in Whistler.Warm regards and thanks again for being our guest,The Team at Pangea

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and guests were considerate (ie quiet).
Stayed 1 night in Jan 2024
Response from The Team at Pangea on 30 Jan 2024
Hi Andrew,Thanks for staying with us for a night! Please let us know if there's anything else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve!We look forward to welcoming you back to Pangea when you're next in Whistler.Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Maria

Stayed 6 nights in Dec 2023
Response from The Team at Pangea on 21 Mar 2024
Hi Maria and Anton, Thanks so much for staying with us for 6 nights – we look forward to welcoming you back to Pangea when you're next in Whistler! Warm regards and thanks again for being our guest, The Team at Pangea

10/10 Excellent

Wesley

Stayed 1 night in Jan 2024
Response from The Team at Pangea on 26 Jan 2024
Hi Wesley,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Team at Pangea on 22 Jan 2024
Hi Romain,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from The Team at Pangea on 19 Jan 2024
Hi Timothy,Thanks so much for staying with us for 5 nights – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Rick

Stayed 4 nights in Jan 2024
Response from The Team at Pangea on 19 Jan 2024
Hi Rick,Thanks so much for staying with us for 4 nights – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Team at Pangea on 19 Jan 2024
Hi Adrian,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

8/10 Good

Nola

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from The Team at Pangea on 19 Jan 2024
Hi Nola,Thanks for staying with us for 2 nights! Please let us know if there's anything else we could've done to improve your experience and we'll try to implement it in time for your next visit – we want to know where we can improve!We look forward to welcoming you back to Pangea when you're next in Whistler.Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Jakub

Stayed 5 nights in Jan 2024
Response from The Team at Pangea on 19 Jan 2024
Hi Jakub,Thanks so much for staying with us for 5 nights – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Dariusz

Stayed 1 night in Jan 2024
Response from The Team at Pangea on 19 Jan 2024
Hi Dariusz,Thanks again for staying with us (and for your review)! We look forward to welcoming you back to Pangea when you're next in Whistler!Kind regards as always,The Team at Pangea

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The underground parking was hard to find, had to double park and walk to hotel to ask receptionist directions. Other than that it was one of the better looking hostels I've stayed in. Very modern, clean and quiet. I appreciated the extra cubby outside the cabin to store my luggage. Highly recommend and will be definitely be staying here again
Stayed 1 night in Nov 2023
Response from The Team at Pangea on 19 Jan 2024
Hi Kristina,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

8/10 Good

Michael Liam

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Team at Pangea on 19 Dec 2023
Hi Michael,Thanks again for staying with us (and for your review)! We look forward to welcoming you back to Pangea when you're next in Whistler!Kind regards as always,The Team at Pangea

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet dorms. Very good. Better than I expected
Stayed 1 night in Nov 2023
Response from The Team at Pangea on 15 Nov 2023
Hi Evan,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a short visit
Pretty neat place to stay. Check-in is super quick. Do wish shared living space had more than one bathroom, but for a quick 1-night stay it was great.
Stayed 1 night in Oct 2023
Response from The Team at Pangea on 27 Oct 2023
Hi Gregory,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Adonai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's perfectly designed to keep your privacy, comfort and not expensive compare to other options. Also the service was great! Will come back for sure.
Stayed 3 nights in Oct 2023
Response from The Team at Pangea on 25 Oct 2023
Hi Adonai,Thanks so much for staying with us for 3 nights – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

SEORA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was spacious than I thought and cozy!
Stayed 1 night in Oct 2023
Response from The Team at Pangea on 16 Oct 2023
Hi Seora,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

6/10 Okay

Nagisa

Travelled with group
light turn off and on all the night in pod and could not sleep
Stayed 1 night in Oct 2023
Response from The Team at Pangea on 16 Oct 2023
Hi Nagisa,Thanks for staying with us for a night, and for your comments. As a business that’s constantly trying to innovate and improve, we’re always hungry for guest feedback and constructive criticism, so thank you again for taking the time to write this down.We’re so sorry to hear that you weren't able to operate the lights in your pod! We only wish you'd let us know so that we could have shown you. Our desk is staffed 24/7 (and is reachable via phone, email and SMS too), so we could have resolved this for you in a few quick seconds.Regardless of the above, we hope to see you back at Pangea in the future, and provide a flawless experience when we do!Warm regards and thanks again for being our guest,The Team at Pangea

2/10 Terrible

Jasvir

Stayed 1 night in Sep 2023
Response from The Team at Pangea on 16 Oct 2023
Hi Jasvir,Thanks for booking with us for a night.As a business that’s constantly trying to innovate and improve, we’re always hungry for guest feedback and constructive criticism. Please let us know what we could've done to improve your experience – we want to know where we can improve.Warm regards,The Team at Pangea

8/10 Good

Neda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hip and funky. clean. a little loud as we are sharing common spaces and the main door slamming shut every few min.
Stayed 1 night in Sep 2023
Response from The Team at Pangea on 7 Sept 2023
Hi Neda,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, friendly staff, clean facility and competitive rates make Pangea an appealing alternative to an Air B&B or a hotel.
Stayed 1 night in Aug 2023
Response from The Team at Pangea on 28 Aug 2023
Hi Giacomo,Thanks again for staying with us (and for your review)! We look forward to welcoming you back to Pangea when you're next in Whistler!Kind regards as always,The Team at Pangea

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Surprise
Way better than expected. Lots of nice details, from outlet with USB in your pod, to music in shower. The space was welcoming, relaxing and enjoyable.
Stayed 1 night in Aug 2023
Response from The Team at Pangea on 28 Aug 2023
Hi Shawn,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

6/10 Okay

barbara

Liked: Cleanliness
Less private than preferable, would prefer doors instead of curtains
Stayed 4 nights in Aug 2023
Response from The Team at Pangea on 31 Aug 2023
Hi there,Thanks for staying with us for 4 nights, and for your comments. As a business that’s constantly trying to innovate and improve, we’re always hungry for guest feedback and constructive criticism, so thank you again for taking the time to write this down.We can't disagree with your note regarding curtains. They were never part of our design, but the BC Building Code wouldn't allow us to proceed with our original plan for full doors and mandated we use curtains instead (for easier egress in case of emergency). Part of the issue is that we're in a 'heritage'-type wood-framed building. But our next property, and all subsequent properties thereafter, will most definitely have pods that have solid walls on all sides. That being said, given the limitations imposed upon us, we've tried to mitigate the privacy issue within the constraints we face as best we can, including the inclusion of acoustic channels all pod walls, sound-absorbing materials, and a fan that is as much to create white noise as it is to move air around. And of course complimentary ear plugs at reception if you really need them. We also take a zero tolerance policy to guests who make noise, and our general clientele are exceptionally respectful. But yes, curtains aren't walls, we agree with you fully!Regardless of the above, we hope to see you back at Pangea in the future, and provide a flawless experience when we do!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t expect this good quality of the space and the quality of the food was amazing. Will recommend to my friends for sure.
Stayed 1 night in Aug 2023
Response from The Team at Pangea on 1 Sept 2023
Hi Marti,Thanks so much for staying with us for a night – we look forward to welcoming you back to Pangea when you're next in Whistler!Warm regards and thanks again for being our guest,The Team at Pangea

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful and gave great tips on what to see and how to get around around
Stayed 3 nights in Aug 2023
Response from The Team at Pangea on 7 Aug 2023
Hi Margaret,Thanks again for staying with us (and for your review)! We look forward to welcoming you back to Pangea when you're next in Whistler!Kind regards as always,The Team at Pangea

10/10 Excellent

Gary, Whippany

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique capsule lodging experience. Very happy with the stay.
Stayed 1 night in Jul 2023
Response from The Team at Pangea on 31 Jul 2023
Hi Gary,Thanks so much for staying with us for a night, and for your review! We look forward to welcoming you back to Pangea when you're next in Whistler.Warm regards and thanks again for being our guest,The Team at Pangea