2/10 很差
Janet C.
2023年12月27日
不滿:整潔度
Grossly disappointed
We arrived in the town at 1:30 as we was to receive the keycode at 2. When we did not receive the key code we tried to contact Stayz but could not get through. We rang the number for the agent we was given 14 times, each time the telco said we dialled a wrong number try again. We went and found the cottage only to discover the cottage had a different name. There was an email address for the owner on the door so we sent them an email but no reply. It was by now getting dark it was raining and bitterly cold. The few business that were open being Christmas eve were starting to close. It was now well after 4 pm so we decided we had better try and find a hotel. After searching around Whitby in north Yorkshire in very inclement weather we found a hotel on top of the hill. After booking in paying for two nights instead of the three we had paid for through Stayz, gratefully retired to bed. At 8:37 pm, 5 hours 37 mins late we was woken by a txt from the agent with the key code.
Janet C.
於 2023 年 12 月住了 3 晚