White hotels from HK$502

"The hotel's website states that it has a gym... but that is not true. It mentions breakfast, yet on one of the days of my stay, the breakfast never arrived. They offer 24-hour coffee, but that is also untrue. And the breakfast is very poor in options."

"On arrival we had to wait 15 minutes while the desk clerk assisted another patron. While we waited while another desk clerk was busy doing something on her computer. They both finished and greeted us at the same time. We were helped by the clerk who had been doing something at her computer. She informed us that there was a $6 fee for parking that was not disclosed when we booked the room. When we got to our room we saw there was no coffee maker. We called the desk and were told that they provided 24/7 coffee in the lobby. I asked specifically if there would be coffee in the lobby at 3:30am which was our planned checkout time and was assured coffee is provided 24/7. So at checkout there was no coffee and the clerk on duty said it was being made and wouldn’t be ready until 4am. Then after leaving for dinner we arrived back at the hotel to discover there was a plumbing problem that affected water delivery to the entire hotel. We couldn’t flush the toilet or shower before going to bed. I called the desk and they said that it would be fixed in an hour. After 2 hours I called again and was told they were still working on the problem and if I wanted a refund I could check out. Now It’s 8:30 at night and we were leaving at 3:30 am so changing hotels was not a viable option. Needless to say I lost a lot of sleep over this and got no coffee in the morning. I will never stay at any other Hilton property as long as I live!!!! They made promises that went unfulfilled."

"The room was very nice. Excellent breakfast.."

"Great staff and location. Loved breakfast and the breakfast staff."

"It was good"

"Everything was dirty. I had to call staff 5 time to get replacement. They never came so I had to go to front desk, and made them get it"

"Awesome breakfast clean room."

"The perimeter rooms are exposed to high traffic. The cars on the highway were extremely disturbing. I would not recommend this hotel. The free breakfast was good. However, this did not makeup for the loss of sleep."

"Very clean room. There was a smell when we arrived in our room. I think it may have been the air condition. All the staff were friendly and helpful. The lady who was over the breakfast went above and beyond to make sure everyone had what they needed. The breakfast was very good."