All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you so much for your review of our property. We appreciate the time you took to review us and for your business with our property. We hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you.
8/10 Good
Susann
Travelled with group
15 May 2024
Liked: Cleanliness, staff & service
this hotel was in close proximity to the Mohegan sun arena, it was just an uber away!!!
Susann
Stayed 1 night in Apr 2024
Response from LAGraham on 16 May 2024
Thank you so much for your review of our property. We appreciate the time you took to review us and for your business with our property. We hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you.
Thank you so much for your review of our property. We appreciate the time you took to review us and for your business with our property. We hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you.
Very clean great location. Room said pullout sofa was a queen and was only a twin. No sheets pillows or anything for the pullout. And then the extra fees they charged u when u go to check in saying the site u used don't include those when on the site i booked from said all fees r included in booking the hotel room.
Edward
Stayed 1 night in May 2024
Response from LAGraham on 13 May 2024
Thank you so much for your review of our property. We do apologize for any inconvenience you may have experienced as it relates to the pull out sofa bed. As far as extra fees are concerned, there are no extra fees. We do require a credit card to be put on file for any incidental charges, however no extra fees would have incurred at the property level. I do apologize if this was not properly communicated to you all. We do hope that if your travels bring you back our way again that you would give us another opportunity to impress you.
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
Excellent Service, very Friendly and helpful thank you
Veronica
Stayed 2 nights in Apr 2024
Response from LAGraham on 24 Apr 2024
Thank you so much for your review of our property. We greatly appreciate the time you took to review our property. We hope that if your travels bring you back our way again that we will be your hotel of choice.
Staff was very friendly and helpful. Everyone was very pleasant.
John
Stayed 3 nights in Apr 2024
Response from LAGraham on 11 Apr 2024
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
6/10 Okay
Colleen
3 Apr 2024
Liked the breakfast but the room had a smell about it.
Colleen
Stayed 1 night in Mar 2024
Response from LAGraham on 4 Apr 2024
Thank you so much for your review of our property. We do apologize for any inconvenience you may have experienced with your room. We do appreciate the feedback and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
8/10 Good
Gustavo
Travelled with family
17 Mar 2024
Liked: Staff & service, amenities
The staff is unbelievable helpful and polite, the property lobby, common areas, pool, gym in excellent condition ; but elevators were not clean and it was few issues with the room.
I went to front desk to tell them but I left 2 days after and it wasn’t taking care of it.
Gustavo
Stayed 2 nights in Mar 2024
Response from LAGraham on 18 Mar 2024
Thank you so much for your review of our property. I am glad some amenities were to your satisfaction, however do apologize for any inconveniences you had experienced regarding the elevators and any issues you had with your room. We hope that if your travels bring you back our way again that you give us another opportunity to impress you.
Thank you for your review of our property. We are glad you enjoyed your stay here with us. We hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
This is a very nice hotel. We were there two nights and We would have liked someone to replace the coffee that we used on the first night.. That is our only complaint.
Theresa
Stayed 2 nights in Mar 2024
Response from LAGraham on 17 Mar 2024
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and do apologize for any inconvenience you experienced regarding our limited stay over service. I do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
10/10 Excellent
Nate
4 Mar 2024
Nate
Stayed 1 night in Mar 2024
Response from LAGraham on 26 Mar 2024
Thank you so much for your review of our property. We appreciate your review of our property and hope that if your travels bring you back our way again that we will be your hotel of choice.
6/10 Okay
Joanne
Travelled with partner
2 Mar 2024
The beds were not made to normal standards and we didn’t know why. Therefore we asked for new sheets just in case, and changed the beds ourselves. The room wasn’t quiet. We could hear the people next door.
Joanne
Stayed 1 night in Mar 2024
Response from LAGraham on 4 Mar 2024
Thank you so much for your review of our property. We do apologize for any inconveniences you may have experienced as it relates to the beds along with the noise you experienced. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
The pool was closed until further notice. No maid service during stay.
Scott
Stayed 3 nights in Feb 2024
Response from LAGraham on 20 Feb 2024
Thank you so much for your review of our property. We do apologize for any inconvenience you may have experienced with our pool being down. We do hope to have this up in the month of March. We do not offer housekeeping services, however if needed we can surely provide those. I do apologize if this was not communicated to you correctly. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
Convenient to get around to other activities. Picked this place because another nearby hotel noted their pool was closed for repairs. Checked in to find this one also closed!
Heath
Stayed 2 nights in Feb 2024
Response from LAGraham on 19 Feb 2024
Thank you so much for your review of our property. We do apologize for the inconvenience you may have experienced due to our pool being closed. We do hope that it will be back up and running within the next month. We hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
4/10 Poor
Manouel
Travelled with partner
5 Feb 2024
Liked: Cleanliness, staff & service
All good except that the heating system only blew cold air. 😞
Manouel
Stayed 1 night in Feb 2024
Response from LAGraham on 5 Feb 2024
Thank you so much for your review of our property. We do apologize for any inconvenience that this may have caused you. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
My husband and I had an overnight date. We were meeting friends for dinner. I booked the hotel bc it had a pool and a hot tub. When we arrived and got our room key we were told the pool and hot tub were down. Very disappointed!! That was the main reason we stayed there. No compensation or apologies were given.
Mary
Stayed 1 night in Feb 2024
Response from LAGraham on 5 Feb 2024
Thank you so much for your review of our property. We do apologize for any inconvenience the pool/hot tub being down had caused you. We do hope to have this up and running by the end of the month. At that time, we do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
4/10 Poor
Verified traveller
4 Feb 2024
Disliked: Staff & service, room comfort
Not worth the money.
The pool and hot tub was out of service 😡 we were definitely looking forward to the hot tub! Kids were running around all night and everyone was very loud.
Verified traveller
Stayed 1 night in Feb 2024
Response from LAGraham on 5 Feb 2024
Thank you so much for your review of our property. We do apologize for any inconvenience that the pool and hot tub being shut down had caused you. We do hope to have that up and running by the end of the month. At that time, we do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
10/10 Excellent
Kathryn
3 Feb 2024
Kathryn
Stayed 1 night in Feb 2024
Response from LAGraham on 21 Mar 2024
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
4/10 Poor
Michael
1 Feb 2024
Michael
Stayed 1 night in Jan 2024
Response from LAGraham on 2 Feb 2024
Thank you so much for your review of our property. I do apologize for any inconvenience you may have experienced during your stay here with us. We hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
6/10 Okay
Lauren
Travelled with partner
30 Jan 2024
Liked: Staff & service
Disliked: Amenities
Ok for a quick sleep. Definitely in need of updating & they don’t seem to care for Expedia bookings very much.
Lauren
Stayed 1 night in Dec 2023
Response from LAGraham on 1 Feb 2024
Thank you so much for your review of our property. We do apologize for any inconveniences you experienced with the condition of the property and for any issues with your booking. We do appreciate the time you took to review our property and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
8/10 Good
Marie Claude
29 Jan 2024
Liked: Staff & service
Marie Claude
Stayed 1 night in Jan 2024
Response from LAGraham on 30 Jan 2024
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us. We hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
The room had bedbugs. I always check for bedbugs and roaches in all hotels and this time one was crawling on the pillow. I caught it and then Google it because I have never actually seen one before. It was definitely a bedbug. I put it in a bag and packed out stuff up and went to the front dest to tell them. The lady was nice but she didn't think it was a bedbug. She asked someone else and then came back and told me to call the manager for a full refund. I called today and she said I was not charged for the room but I need to contact Expedia so they can call her and confirm and then refund me. I don't see a number to call so I messaged someone and they shut off the comments so I can't say anything else. This hotel needs updating as well. The lobby looks really nice but the rooms are not nice. Paint is peeling in the bathroom and the rooms are old and need updating
Jeanette M
Stayed 1 night in Jan 2024
Response from LAGraham on 26 Jan 2024
Thank you so much for your review of our property. Upon your complaint we did have Orkin here the very next morning (Pest Elimination Company) who advised there was no pest activity in that room. With that being said, if you would like to contact me directly I would be happy to send over the report to you directly. If you had any questions or concerns, I can put you in to direct contact with them.
10/10 Excellent
Timothy
16 Jan 2024
Timothy
Stayed 2 nights in Jan 2024
Response from LAGraham on 5 Feb 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Thank you again.
4/10 Poor
Tamara
Travelled with partner
15 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this hotel specifically because they have a hot tub, but when I arrived I found out that it is closed for maintenance. I was told they don’t share that information when booking because they don’t know when it will be working again.
Tamara
Stayed 1 night in Jan 2024
Response from LAGraham on 15 Jan 2024
Thank you so much for your review of our property. We do apologize for any inconvenience the pool & hot tub area being down caused you. At this time we are unsure of when it will be up and running, but we do hope that whenever your travels bring you back our way again that you will give us another opportunity to impress you.
10/10 Excellent
Jennifer
Travelled with family, Travelled with family and small children
The staff was super nice and warm welcome. The variety of breakfast was really good. The room was convenient and clean. The only negative point if the pool is out of service you should mention it! It's definitly, a place to stop with the kids! Thanks, The Canadians.
Jennifer
Stayed 1 night in Jan 2024
Response from LAGraham on 10 Jan 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that whenever your travels bring you back our way again that we will be your hotel of choice. We hope to have the pool up and running in the next few months. Again, thank you.
8/10 Good
Sylvie, North Fort Myers
4 Jan 2024
Liked: Cleanliness, staff & service
Property is in need of an upgrading but was very clean and excellent service
Sylvie
Stayed 1 night in Jan 2024
Response from LAGraham on 10 Jan 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that whenever your travels bring you back our way again that we will be your hotel of choice.
We decided to book a suite after our 10 hour ride. It was great . So much room and a separate living room. 2 TV.s. the bathroom was clean and spa like. The breakfast was beyond our expectations and the lady looking after the breakfast was very helpful. I asked if there was gluten-free freebread and she went out back and got a piece from the freezer. Then she brought me out a gluten free muffin for the road! Loved this place. Will definitely stay again.
Diane
Stayed 1 night in Jan 2024
Response from LAGraham on 10 Jan 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that whenever your travels bring you back our way again that we will be your hotel of choice. Your comments regarding our breakfast attendant have been passed on to her. We are glad she was able to accomodate you and again appreciate your feedback.
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.
10/10 Excellent
Vinod
2 Jan 2024
Vinod
Stayed 1 night in Jan 2024
Response from LAGraham on 5 Jan 2024
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you!
Clean and comfortable. Great location for casino and arena
daniel
Stayed 2 nights in Dec 2023
Response from LAGraham on 5 Jan 2024
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and appreciate the time you took to review us. We look forward to welcoming you back should your travels bring you back our way again.
I noticed, breakfast is always same and never change the mealper day. V
Holly
Stayed 4 nights in Dec 2023
Response from LAGraham on 3 Jan 2024
Thank you so much for your review of our property. We do apologize for any inconvenience you may have experienced as it relates to our breakfast set up. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
Comfy and clean for a quick one night getaway! Friendly service. No complaints.
Dayna
Stayed 1 night in Dec 2023
Response from LAGraham on 1 Feb 2024
Thank you so much for your review of our property. We are so glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you!
2/10 Terrible
Mark
1 Jan 2024
Mark
Stayed 1 night in Dec 2023
Response from LAGraham on 3 Jan 2024
Thank you for your review of our property. We are sorry that your stay with us was not enjoyable and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
Kind of hard to find, but was a good place to stay for a night. Hotel rooms are outdated, but it worked
Reginald
Stayed 1 night in Dec 2023
Response from LAGraham on 31 Dec 2023
Thank you so much for the review of our property. We are slated for a renovation in 2024 and hope that when this occurs you will give us another opportunity to impress you. We do appreciate the time you took to review us and look forward to welcoming you back in the future.
4/10 Poor
Maura
30 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Maura
Stayed 1 night in Dec 2023
Response from LAGraham on 31 Dec 2023
Thank you so much for your review of our property. We do apologize that your stay with us was not satisfactory. We do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
8/10 Good
Howie
30 Dec 2023
Howie
Stayed 1 night in Dec 2023
Response from LAGraham on 31 Dec 2023
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us and hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
Staff was friendly. Only issue was the remote was not programmed to the tv.
David
Stayed 1 night in Dec 2023
Response from LAGraham on 27 Dec 2023
Thank you so much for your review of our property. We are glad you enjoyed your overall stay with us but do apologize for any issues you experienced in regards to the TV. This has been noted for our maintenance team and I do hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
It takes a lot for me to give a five star, however this hotel if needed to be done. Great customer service, the hotel room was quiet and peaceful. I would stay here again. The breakfast spread was even better.
Elijah
Stayed 1 night in Dec 2023
Response from LAGraham on 27 Dec 2023
Thank you so much for your review of our property. We are so glad you enjoyed your stay with us and your kind comments are greatly appreciated. They have been passed on to our staff to ensure they are recognized. We look forward to welcoming you back whenever your travels bring you back to the Wilkes-Barre area.
The hotel is a little dated and certain things could use a better cleaning, but it did the job for our stay. The staff we interacted with was friendly and made sure we had what we needed. This was the second time we've stayed here because the price was more reasonable than other hotels in the area.
Nicole
Stayed 4 nights in Dec 2023
Response from LAGraham on 27 Dec 2023
THank you for your review of our property. We are glad you enjoyed your overall stay with us. We do hope to have a renovation sometime in 2024 and hope that you will like some of our updates. We do appreciate your continuous business with our property and look forward to welcoming you back in the new year!
10/10 Excellent
RAY AN MARGARET, CLIFTON
22 Dec 2023
RAY AN MARGARET
Stayed 1 night in Dec 2023
Response from LAGraham on 11 Jan 2024
Thank you for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
Mavis and all of the others who worked there went above and beyond to help! They were respectful and polite!!!
Gail
Stayed 1 night in Dec 2023
Response from LAGraham on 20 Dec 2023
Thank you so much for your review of our property. We appreciate the kind comments regarding our staff! We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
Thank you so much for your review of our property. We are glad you enjoyed your stay here with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
Thank you so much for your review of our property. We are glad you enjoyed your stay with us and hope that if your travels bring you back our way again that we will be your hotel of choice.
6/10 Okay
Gina
10 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gina
Stayed 1 night in Dec 2023
Response from LAGraham on 11 Dec 2023
Thank you so much for your review of our property. We hope that if your travels bring you back our way again that you will give us another opportunity to impress you.
The pool is under construction that's why we booked this hotel
William
Stayed 1 night in Dec 2023
Response from LAGraham on 11 Dec 2023
Thank you so much for your review of our property. We do apologize for any inconvenience that the pool closure had caused you and hope that if your travels bring you back our way again that we will be your hotel of choice. Again, thank you for your review.