Club Quarters Willowbrook hotels

"Clean, price is more because of the area I believe instead of what the hotel has to offer. "

"The property is outdated, furniture in room old and worn, got an ADA room when it was not requested, carpet was old and felt dirty, the breakfast was the only pleasant thing. When we complained to front desk they offered free breakfast which was already included in the ridiculous room cost. The hotel also has a very strong perfume scent that is borderline unbearable. The brand has seriously neglected this property. They also have a 20$ a day self parking charge and then charged 32$ to enable in and out . Overall disappointing. "

"yes"

"Property was ok .. pretty clean … unfortunately the staff wasn’t too nice .. and definitely do not relay messages to the housekeepers.. my sheets had stains on them and asked a couple of times to change them yet it wasn’t done … we bought sheets and used them instead… especially since we traveled with an 8 month old and we stayed in town for a week "

"Clean, comfortable, great friendly staff"

"Nice"

"The hotel was gorgeous. Very great for the price. The breakfast was good and the hotel was nicely decorated. I don’t have any complaints. The staff was friendly and I didn’t have any issues. "

"The location is phenomenal and convenient. Some staff were as helpful as they are trained to be. Housekeeping was very friendly and helpful. Checking in the front desk attendant looked irritated we had our pet. She put us on thee ninth floor(our view of downtown Houston was nice) next door to the elevator then proceeded to ask, you're not leaving her alone right? Maybe I was wrong to assume that a family friendly hotel is exactly that. There are no microwaves (1st floor one is available) and or refrigerators in the rooms. We were not informed our room phone did not work. She had a lot of information to tell me but that. Half of our channels didn't work. Keurig was dusty. Glad my instinct lead me clean before truly settling down.There were a lot of little inconveniences that made it a bit more annoying as a family traveling. I did enjoy thee art on the walls. My personal experience and opinion I would not recommend it for families. I would not stay again. "

"Terrible"