"We stayed for 1 night in a premium room. First the best point, the bed was just perfect for us, 6ft wide and super comfy. However, overall the room had a number of annoying niggles: regarding safety and security, the room door wouldn’t close properly without significant effort and noise - not good at any time but particularly inconvenient late at night, the bath had no grab handles to make it safe to enter and exit the bath and using the bath was made more risky by the bath mat being too small - if you had it at the back of the bath to aid entry and exit it was not close enough to the shower head when you were showering and vice-versa. Additionally, the bath surround was particularly worn, the sofa was too grubby to use and there was a broken towel hook on the back of the bathroom door. I can’t help feeling that some of these things could be easily fixed and at moderate cost and that if addressed the overall offering would be significantly enhanced. A shame really as it’s a lovely place and well located for numerous local visits and trips. Maybe we were just unlucky on the room."
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