Apartments in Windsor and Maidenhead

"The only downside to the hotel is the lack of parking. Whilst you can pre-book reserved parking at the railway station it's a 5 minute walk away, so not ideal with luggage, particularly if it's raining. However, that won't put me off staying again as everything else about it is wonderful! Our room, which was an executive king size, was lovely and big and the bed was very comfortable and much bigger than our king size bed! The breakfast is self service and has a wide variety of pastries and cooked breakfast and even has a pancake maker, which I didn't try but I might next time! We ate in the restaurant one night and the food was very nice, with a good choice. The views of the river from the restaurant are lovely. We stayed because we were going to Windsor races and you can't get any closer to the promenade to catch the boat to the races! We also managed to get a last minute booking to go the Theatre Royal, which is a couple of minutes walk away. The hotel really is in a perfect position! All I would say is that if you struggle with stairs, make sure that you ask for a room on the level, or in their courtyard building rather than the main building. The main building doesn't have lifts (it's listed) and the stairs are windy. I will do that next time we go because my knees will thank me! We have stayed at two other hotels in Windsor, but I think that we will be staying here from now on. I don't think that it can be beaten for comfort, food and it's position."

"Staff, cleanliness, breakfast"

"Lovely room And stay "

"This is such a stunning property! Even though you’re a quick drive from Heathrow, you feel a world away. The birds chirping, the river flowing, the beauty around the property and Bray is all incredible. I went for many long walks as a solo female traveler, including after dark once on accident, and felt incredibly safe. Can’t wait to come back! "

"We stayed over for one night. Concierge was great upon arrival, and staff were very welcoming. Reception area smelt lovely as we walked in and the surrounding are immaculate. The room was lovely, comfortable bed and plenty of room for the 2 of us. Had a drink in the bar but didn't actually eat in the hotel as we like to go out and about "

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the lady on reception and someone from the reservations team…. I can’t remember either of their names, did everything they could to help and even got me a refund on the room that I incorrectly booked and I can’t thank them enough. If you ever stay in Windsor, then make sure you stay here "

"This hotel far exceeded our expectations. The staff were the kindest, most conscientious, considerate, cheerful people we’ve ever seen in a hotel and they seemed to take great pride in their work. The breakfast was astounding both with the variety of offerings and the quality. The room was nice and had a sofa that we could both sit on whereas most king rooms only have one chair at other hotels. The heat in our room wasn’t working properly and they immediately sent up a portable heater. We’re already looking forward to coming back next year."

"The building is beautiful, filled with history. I booked a superior for the bath in the room. I was given a pleasant room in what I think is the original medieval part of the building but the bath was through a cool 'corridor' in the room. However, I spoke to the very assistive staff and they suggested a different room which I was absolutely delighted with! This room was unique, had 2 steps down to the bathroom, had a deep bath in the room, room was spacious but cosy and homely. The bed was very comfortable. The water was very hot, not scolding, but good temp. for a bath. The staff were very accommodating! Brought a radiator to the room for me, down to smallest details, even being short staffed on New Year's. They were also very attentive. Breakfast was good. Buffet of the usual English breakfast items, juice, toast with toppings and continental options. Parking just opposite. Also, lovely little village to take walks. Very pleased! Highly recommend."

"The whole place is exceptional! We have stayed before and as a family it’s one of our happy places. Nothing is too much trouble, the staff are so welcoming and attentive, facilities are spotless and it’s a beautiful setting and interior design. The food wasn’t as good as our previous stays the restaurant was a little slow and our food was on the cold side but the charming staff made up for it. We preferred breakfast when it was in the main property the kids were disappointed the pancakes had changed but the chocolates and cookies and milk at bedtime and gifts in the room made up for this. We would throughly recommend for a five star experience we just hope on our next visit the food is a little better. It was Christmas and very busy so that might explain it in part. Thank you to all the staff who literally enhance the experience in every way. "