Hotels in Windsor and Maidenhead

"Lovely breakfast and friendly staff. Enjoyable stay overall."

"Currently undergoing refurb so main reception restaurant and bar closed. Temp reception and staff did their best and forewarned us. Breakfast was still excellent, room was great and v comfy bed"

"Good English breakfast"

"We stayed 4 nights. After a poor standard Classic room (32) on our first night (cleanliness issue), we were moved to the Bridal Suite for our 2nd night and we were told our first night was being refunded. The staff couldn't have been more helpful. On the back of that, we booked another 2 nights and were pleasantly surprised to be upgraded to a Luxury room (Room 17). Beds in all the rooms were comfortable and the rooms provided all normal facilities (tv, table, chair, toiletries, wifi) and we could go to Reception for more tea/milk/water, which was much appreciated. However, the issue of floor cleanliness became the turning point for us. In all 3 types of rooms we occupied it wasn't nice to walk on the floor in bare feet. All the floors (bare black floorboards) need a good scrub and in Room 17, the curtains need to be taken down and washed, the bottom 4 inches being grimy. This doesn't fit with the description "Luxury". After the staff had bent over backwards to make our stay special, we felt we would be churlish and ungrateful if we brought up the subject of cleanliness again, so we ended up moving to another hotel. "

"Parking was great and free and the breakfast had a lot of choice even though we dont eat meat. It was a good stay and the staff were lovely."

"Esta en una buena ubicación, el staff es muy atento y amable. El unico detalle son las condiciones de la propiedad, el elevador descompuesto, la calefacción del cuarto no sirve y las ventanas no cierran bien estan dañadas. El personal fue super amable; subieron las maletas al cuarto y nos brindaron cobijas extras!!!"

"Nice time overall. Disappointed there was no hot water Saturday night & that we didn’t get robes as stated we would in the deluxe rooms. Also toiletries very sparse had to ask for soap. Was thankful we upgraded the room for our parents as their room was lovely. Fabulous view. Staff were delightful but think they could do with more as not enough of them to provide the service you would expect ( isn’t their fault just not enough of them) Breakfast was lovely and we were very grateful for the later checkout. "

"Top spot and staff A+"

"Pleasant night, room was very clean and bed was comfortable. Parking was OK but note there is a £6.00 charge. Breakfast was fresh and tasty. Would stay again."