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Castle Hotel Windsor

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Castle Hotel Windsor

Garden
Terrace/patio
Exterior
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lunch and dinner served

Popular amenities

  • Room service
  • Bar
  • Air conditioning
The current price is HK$1,199
HK$1,439 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Mews Suite)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, City View (Mews Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds (Park Wing Twin)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Single Beds (Park Wing Twin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, City View (Heritage Twin)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, City View (Heritage Twin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
18 High Street, Windsor, England, SL4 1LJ

What's nearby

  • Windsor Castle - 2 min walk - 0.2 km
  • St. Georges Chapel - 3 min walk - 0.3 km
  • Eton College - 15 min walk - 1.3 km
  • Windsor Racecourse - 4 min drive - 2.4 km
  • LEGOLAND® Windsor - 5 min drive - 4.3 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Esquires Coffee Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

Luxury upscale hotel near Windsor Castle
A terrace, a library and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, coffee/tea in reception and a 24-hour front desk
  • A banquet hall, luggage storage and a porter/bellboy
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 108 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

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HK$1,653 total
includes taxes & fees
3 Aug - 4 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (893 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Uncovered self-parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection
Mercure Castle Windsor Hotel Windsor
Mercure Windsor
Castle Hotel Windsor Hotel
Castle Hotel Windsor Windsor
Castle Hotel Windsor MGallery
Castle Hotel Windsor Hotel Windsor

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Castle Hotel Windsor?

As of 24 Jul 2025, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on 27 Jul 2025 start from HK$1,199.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castle Hotel Windsor?

Self-parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this luxury hotel is within a 10-minute walk of Windsor Parish Church, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

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Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1008 reviews
Rating 8 - Good. 229 out of 1008 reviews
Rating 6 - Okay. 61 out of 1008 reviews
Rating 4 - Poor. 25 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a family stay in Windsor
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay, a great location, friendly attentive staff and a very good night’s sleep.
Stayed 1 night in Jun 2025

8/10 Good

Iwona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in wonderful location, very close to Windsor castle and a lot of shopping and dinning options
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view from the room and location of the hotel. People were friendly.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and location were fantastic.
Stayed 1 night in May 2025

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Room was well maintained/clean, AC, friendly staff, and close to everything. Restaurant was very good as well. Really enjoyed our stay here.
Stayed 2 nights in Jun 2025

8/10 Good

Nathalie

Liked: Cleanliness, property conditions & facilities
Very good breakfast, lovely setting, great location, fantastic Martini at the bar.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of Englands traditions are within a heartbeat of the hotel. Amazing place & close to Heathrow
Stayed 1 night in Jun 2025

6/10 Okay

Joe

Disliked: Property conditions & facilities
Excellent location, surrounded by all shops
Stayed 1 night in Jun 2025

10/10 Excellent

Philippa

Liked: Staff & service, amenities
Great location. Friendly and professional staff. Quiet, comfortable and relaxing bedrooms with clean modern bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quaint
Stayed 1 night in Jul 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Escellent staff and service. Thank you!!
Stayed 1 night in Jul 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities
Amazing location, great staff and service, quiet and comfortable room (as requested), delicious breakfasts.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy
Stayed 1 night in Jul 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself is very good and great location but it’s directly in the flight path to Heathrow airport so a lot of aircraft noise
Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Ideally situated, clean and comfortable room
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in the perfect spot. Plenty of dining options and shopping right there. Windsor Castle is right across the street. Wonderful stay! Hotel is very clean and staff was super. Very comfortable bed as well.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very conveniently located. Staff was very helpful and friendly at check in and check out. I would stay here again.
Stayed 1 night in May 2025

6/10 Okay

ron

Liked: Cleanliness, amenities
The hotel was great then we discovered that our room was not in the actual hotel but in a separate building behind the hotel. Make sure your room is in the actual hotel as it is beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, the room was nice and clean and quiet. The restaurant was good.
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clear rooms. Staff really helpful and pretty bar area. Central loculation near Castle, bars and shops. Very much enjoyed our stay.
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean and updated, friendly staff, difficult moving luggage in and out, parking less than ideal. I’d stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. The room was comfortable with excellent bedding and pillows, and a view of Windsor.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Randolph House was a charming property, and we found all the staff to be exemplary. We highly recommend it.
Stayed 1 night in Jun 2025

8/10 Good

Karen

Disliked: Property conditions & facilities
Fantastic air conditioning! Bellman was amazing! Bed decent. Hotel needs updating. We would stay there again.
Stayed 4 nights in Jun 2025