Godalming Winkworth Arboretum Hotels

"Great hotel, room was excellent, comfortable bed and the food was lovely "

"We arrived for a 3 oclock checkin and the room wasnt ready. There was no forewarning and we were told come back in an hour and mayb e it might be ready then!! We had to leave our luggage, coulddnt get changed into clothing for going out, and randomly kill an hour in Guildford! Ruined the experience"

"Clean room, friendly staff, good location."

"I stayed here for 4 nights in April 2026. The double room i had needed a proper clean. The shower had a lot of scum build up around the edges. The towels smell foisty like they've not been washed hot enough (need to be 60 degrees to kill bacteria). I had to go buy my own towel as the second set of towels I got smelled the same which is not good. The double bed for me as a 6ft2 person was too small and had to sleep diagonal to fit due to the wooden frame (divan beds are better for hotels due to this issue for taller guests). The heating turned off at around 7pm and came back on at 6am. The first night I woke up freezing. There was no way to turn the heating on as its central. I had to go out and buy an electric heater for the other nights. The duvet and pillows could do with changing as they are old and duvet is too thin. I will say the bed sheets were clean though. There was black mould on parts of the ceiling and a hole in the door. The door handle was also loose. This place could be better if they paid attention to some of the details and please at a minimum wash the towels better! Ideally get new ones as these coloured ones looked very dated. I think this place used to be well looked after but its been run down a bit which is a shame."

"We booked 2 double rooms for 2 nights. The check in procedure was all good a the staff very welcoming. We dined at the Resturant on the 1st night and the food was really good. The following morning we had breakfast which we pre ordered the night before which again was very tasty. We left the hotel around 11am to attend a wedding and didn’t return back until after midnight to find both bedrooms hadn’t been cleaned or beds made to our disappoint. Fresh towels had been left on the bed and that was it ! I did mention it the following morning and the lady just said “We are sorry about that” Not great getting into a unmade bed at midnight, for the price we paid I don’t think this is acceptable."

"Lovely room, amazing shower"

"The room was clean, unfortunately there was quite a lot of mold in the bathroom. The sleep we had wasn’t great and the beds was so comfortable that I was really looking forward to a decent night sleep. I think the hotel need to be mindful when children are being booked on and to maybe place them away from people who don’t have children. All we heard was screaming and crying all night. The staff was amazing, the food was out of this world and worth it!! I would return, just hopefully have a good night sleep if I did "

"The Manor House is old and lovely but for winter months is it very cold and very damp fromWindows we was freezing The kitchen and dining area described as outside dining is freezing The bathrooms and toilet system over flowed and leaked response from host lots of toilet paper we booked this size house as 12 people accommodate I don’t feel it was excessive use and people should be able to use the toilet and wipe Leaks upstairs sink soaking carpet we had to put towels down Constant dripping from the showers host complained boiler usage again 12 people staying for 12 days in the rent if we wish to shower 4 times a day we can who knows if the leaking taps shower was constantly hot Lights he complained lights left on we left a couple as was working our event and was dark very dark when returned so left on for guidance apparently this is not allowed when rent the accommodation We also feel the owner was in the home when we was not around and we felt uneasy he constantly gave an excuse why he had to enter when we was not in This accommodation is not for extended stay and 12 people in winter some of us worked during the day from the house and that was an issue Swimming pool is a walk it outside along the drive over another most bridge it is not attached to the Manor House that is rented no use at all in winter months The access road of the main road is terrible pot holes what are dangerous and could cause tyre damage also no lighting so becareful "