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“The sanitation is very poor and the floor is dirty.”

“Our sheets were dirty. The ones given to replace were wet and smelled of chemicals. The noise was absolutely horrible. No consideration for other people at all. The water does not get hot. Overall not a good experience. We even left earlier than needed.”

“Very good ”

“The amenities and size of the rooms were wonderful. The photos of the rooms were misleading. The water park is an additional fee, but it’s the main photo for the whole hotel? Bait and switch. The floors in the room and generally on the property were dirty. Elevator was gross. Beds were comfortable. The staff at the Grand Geneva were helpful, but you are not a Grand Geneva guest, you are a Holiday Inn guest and they are not connected. No Holiday Inn staff on site.”

“Everything nice. I just felt the bed was to soft, I prefer to be more firm for my back support.”

“If you don't want a half hour walk from the parking lot to your room, don't stay here. Need escalators for real.”

“The staff were incredibly good. Anything you need... Just call the front desk and it will be at your door within a few minutes. I thought the price was a bit steep but the stay was very good 👍”

“We were able to keep our boat docked on one of their boat slips”

“Very nice ”

“Yes”

“Always a nice weekend stay. Great staff, and the food is always well prepared. The golf course was in much better shape than I remember in the past. Would play there again.”

“OMG! I was so happy to be there, everything was perfect and I’ll be back soon.”

“Sam and staff were beyond accommodating and amazing! Highly recommend this resort!”

“Friendly staff. Outdoor pool area was very nice. Views from room were amazing.”

“Nice renovations. Nicely decorated rooms. Great location. I would stay again.”

“Pretty nice”

“Rooms were comfortable and well kept. Elevators were fast and no long waits. The entire facility is historic and beautiful and the pool on the 23rd floor has remarkable views. The restaurants are excellent and reasonable. All staff was very friendly and accommodating.”