Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The property description was accurate; however, the living room furniture was worn & unclean. The king-sized mattress was lumpy & uncomfortable. The property was reserved and paid the total amount due in March. I received a call from Bryant Realty the week prior to check-in informing me workmen would be installing hurricane shutters-an exterior job taking an hour.On the 3rd day, we returned to the unit, realizing someone had entered the unit, drilled an electrical outlet thru the wall of the master bedroom,and had left wires protruding into the room. The installer said all of the electrical work had not been completed & that they would be returning the next day, taking several hours to complete, including installing a manual crank inside the unit. I asked the installer if he could finish the job then, as they had already drilled, etc., for 2 hours. He said they needed to return the next day, making this a 2-day project during the 5 days I had the unit rented, resulting in loss of use & invasion of privacy! An unidentified man from Bryant called asking me when it would be convenient the next day for the installers to return to complete the job. I told him I was there on vacation, not to have hammering, drilling, and gigantic aluminum shutters being hauled thru the unit by workmen; and, that there was no convenient time while the customer occupied the unit. I called the Bryant Office Manager describing the disruption & he accused me of threatening him. I explained I was simply giving him information to give to the Wrightsville Dunes HOA that nob-emergent improvements to units not be made when a unit is occupied by a customer paying a premium rental fee! The customer was informed of the many extra charges which could be incurred for failure to abide by the numerous rules & regulations, yet the customer could have a vacation ruined at the convenience of the owner.