Joetsu Yamaderayakushi Hotels

"Such friendly staff they really make you feel at home in this special hotel. Can’t wait to return one day, pure relaxation!! And lovely yucatas"

"Staff were awesome. Very very helpful."

"Onsen was great. Some of the front counter staff whilst helpful were not friendly. The resort is sizeable and lacks ambience."

"Down the hill from the traffic light, maybe 50m. Easy walk. Very affordable, traditional style accommodation, helpful multi lingual staff. We loved it and will stay again."

"Hotel Tsubakino is a bit of heaven on Earth and our stay will be fondly remembered forever. Their staff attentive, professional and friendly. In pre-arrival communication with repeated follow ups they asked about our special needs. The food exquisite with them going out of their way to make their traditional Japanese menus gluten free for my wife, not a simple task. The facility exceptionally clean, our room beautiful, and their hot-spring baths wonderful. Location great for seeing local sights such as the snow-monkey park. Simply loved our stay."

"one staff member stood out among the rest very welcoming genuine and helpful. great place to stay regardless if ski or not comfortable great breakfast it caters more for forigners compared to other places in the area"

"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince Hotel. It was my first time. The room i stayed in was probably one of the best i have seen for the price. The next time I am in Shiga Kogen, i am staying at the Prince Hotel East, without a doubt."

"Everything was great, staff was absolute class and helped us out whenever we needed it"

"All good, but need to consider bigger room bed for family with two kids"